What are the responsibilities and job description for the Family Adventure Park Attendant position at Great Eastern Resort Management, Inc.?
Massanutten Resort
Job Summary
The Family Adventure Park is a team-oriented culture full of outdoor enthusiasts. Attendants work as a part of a team to assist guests and to facilitate the safe operation of various attractions including the Mega Zip Line, Kids Adventure Course, Quick Flight/Climbing Tower, Bounce House, Conveyor Lift (must be at least 18 years old to operate), Gem Mining, Summer Tubing, and Snow Tubing. Attendants who apply for this position should be able to provide excellent customer service, communicate effectively with co-workers and guests, and should show a willingness to learn and complete on-the-job training. Comfort working at heights is a plus, but we have a variety of ground-level positions.
Required
Strong customer service skills
Willingness to interact with the public as a representative of the company
Able to perform job functions following specified departmental goals, standards, and safety precautions
Able to work outdoors and in a wide range of weather conditions
Preferred
Experience with outdoor recreation and/or adventure park/high ropes
Customer service experience
Typical Schedule
Days:
Saturday-Sunday, until November-early December. December-March, varied Monday-Sunday day/evening
Hours:
Varies, including evenings
Core Responsibilities
- Complete requisite on-the-job training and become familiar with the industry operational standard and operational safety protocols
- Facilitate the daily operation of various park attractions
- Maintain a clean and safe working environment
- Provide excellent customer service and consistent support to all guests and participants
- Provide assistance and support to participants, as needed
- Other duties as assigned by management
We're hiring for our Spring/Summer season!
During the early season, we'll be open Friday through Monday, and for the main season, we'll operate daily. We’re looking for availability on weekdays from 9 AM to 6 PM starting March 10th.
For more information, contact Nancy Torres at 540-289-4045.
