What are the responsibilities and job description for the Ride Operations Supervisor position at Great Escape?
What You Will Be Doing
Coordinates and performs training, including department orientation and continuous on the job training in accordance with Six Flags and Great Escape Resort standards
Provides first class Guest Service to include interaction with Guests who are angry or upset and creates an atmosphere that requires the same of all Leads, and Team Members.
Perform duties as a Team Member when necessary, including but not limited to operating rides
Completes daily inspections to be recorded on company documents
Coach and document employee events and discipline
Practices, supports, maintains and enforces a total safety culture for all Leads, and Team Members.
How You Will Do It
Must be trained and have general knowledge of all aspects within the ride operations department
Uses creative and technical skills to develop new ideas and operational procedures.
Ensures that the entire Team is always prepared and well equipped to perform their jobs.
Assists Operations Full Time Supervisor in the day to day operation of the Rides Department
Comply with all Great Escape Resort and Six Flags policies and procedures
Follow all delegated tasks assigned by Operations Management or as stated in the Operations Standard Operating Procedures
What You Will Need
Must be at least 18 years old
Must be able to sit, stand, or walk for long periods of time
For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
Ability to actively communicate with large groups of Guests
Be available to work flexible hours including nights and weekends within the limits of applicable Federal, State and facility labor laws and guidelines
Must be able to perform effectively in a supervisory capacity
Able to work in a variety of weather conditions such as heat, rain, snow and humidity.
A Team First attitude and a people oriented approach to leadership.
Self-starter ability to anticipate and manage multiple projects of a varied priority through planning and preparation while working with a high level of attention to detail.
A strong performance history at The Great Escape, in the Rides Department or other leadership roles.
A valid Drivers License with the ability to obtain a Park Drivers License upon eligibility.
Why work with us?
Pay Range : $16.75 per hour
Paid training
DailyPay work today, get paid tomorrow
Advancement opportunities
Free admission to ALL Six Flags parks, including White Water Bay
Free tickets for friends and family
Discounts on passes, food, and merchandise
Exclusive employee events
Fun rewards, benefits, and more!
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
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