What are the responsibilities and job description for the Claims Resolution Representative position at Great Expressions Dental Centers?
What you’ll do…
The claims resolution specialist’s primary role is to resolve high volumes of aging insurance claims with payers and providers by calling insurance companies or by utilizing their websites when available. This person should be detail oriented and have the ability to communicate effectively with insurance companies.
This position is located at the GEDC Practice Support Center in Southfield, MI and would require an on-site presence at least four days per week. During the initial training period, full in-office attendance (five days per week) will be required.
What you’ll bring to the team…
Ability and self-confidence to communicate effectively, and tactfully, to both large insurance company representatives and individual clients
Resolving high volumes of aging insurance claims
Other tasks as requested by direct Manager
What we require you have…
High school diploma or GED
Bachelor’s degree preferred
Experience in insurance claims is a plus
Analytical and problem solving skills with a passion for detail & accuracy
Reliability and flexibility with time committed to the position
Excellent organizational and time management skills
3 years Dental Front Desk or Medical or Dental Claims Processing experience
Prior experience with insurance or accounts receivable (denied claims)
High volume, fast-paced office experience a plus
Proficiency in Microsoft Outlook and Excel
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