What are the responsibilities and job description for the Front Desk Coordinator position at Great Lakes Bay?
Job Description
The Medical Receptionist at Great Lakes Bay is a crucial position that requires a unique blend of administrative skills, excellent communication abilities, and a warm, welcoming demeanor. In this role, you will be responsible for managing the front desk operations, responding to phone inquiries, and maintaining accurate records. If you possess strong organizational skills, a passion for delivering exceptional customer service, and the ability to multitask effectively, we invite you to apply.
Primary Responsibilities:
Required Qualifications:
The Medical Receptionist at Great Lakes Bay is a crucial position that requires a unique blend of administrative skills, excellent communication abilities, and a warm, welcoming demeanor. In this role, you will be responsible for managing the front desk operations, responding to phone inquiries, and maintaining accurate records. If you possess strong organizational skills, a passion for delivering exceptional customer service, and the ability to multitask effectively, we invite you to apply.
Primary Responsibilities:
- Provide top-notch customer service to patients and visitors, addressing their concerns and queries efficiently.
- Manage appointment scheduling, ensure timely updates, and maintain accurate records.
- Communicate with patients via phone reminders and utilize the recall system to track follow-up appointments.
Required Qualifications:
- High school diploma or equivalent required; Associate's Degree in Medical Office Professional or relevant field preferred.
- Two years of experience in a medical office or clinic setting; medical billing experience a plus.
- Strong organizational, communication, and interpersonal skills essential.
