MRI Technologist Aide/Medical Assistant

Job Title: Part Time MRI Technologist Aide/Medical Assistant

Reports to: MRI Manager

Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$19 an hour.

Summary: The Part Time MRI Technologist Assistant works as a member of the MRI team, reporting to the MRI Manager. This role supports the patient experience and acts as a liaison between the registration and scheduling team, and the MRI department to ensure communication and patient care is maintained. This role performs a variety of tasks including patient calls, documentation in charts, assisting with patient needs and supporting the MRI Technologist.

Our Values:

As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.

Personalize the Experience

• Greet with eye contact and share a smile.
• Create a tone of friendliness and warmth in conversations with patients, peers, and associates.
• Respectfully interact with patients, peers, and associates at their pace and level.
• Take time to listen to and understand others.
• Demonstrate patience and compassion when interacting with patients, peers, and associates.
• Act on opportunities to go above and beyond.

Own it, Do it

• Do what you say you will do.
• Anticipate and prevent potential problems.
• Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.).
• Follow up on inquiries promptly and accurately.
• Take personal responsibility for your work area and the quality of your work.
• Communicate clearly, respectfully, and in a timely manner.

Perform as One Team

• Speak positively about Great Lakes, team members, and patients.
• Demonstrate respect and attentiveness to team members when communicating.
• Recognize and share successes of the Great Lakes Way in action.
• Proactively offer to help others.
• Be flexible and embrace change with a positive attitude.
• Contribute to a fun, energetic, and positive work environment.
• Practice blameless problem solving, assuming the positive intentions of others.

Strive for Excellence

• Share information, knowledge, and expertise.
• Be relentless about acting on opportunities to learn and improve.
• Ask for, accept, and use feedback.
• Look for and act on opportunities for continuous improvement.

Duties and Responsibilities include the following:

• Proficiently navigates the RIS system and notates in the electronic medical record, as appropriate
• Makes outbound calls to or takes inbound calls from patients to confirm their appointment, review MRI screening questions, and answer patient questions.
• Displays excellent patient care while maintaining continuous communication between the patient and the technologist to ensure a friendly environment with an efficient workflow.
• Has a thorough knowledge of MRI safety requirements including knowledge of the MRI environment
• Reviews the safety protocols and procedures with the patients and talks through the expectations the patient should have for the procedure.
• Thoroughly reviews patient paperwork to ensure that appropriate procedures are being completed.
• Offers support to patients during imaging and assists the Technologist with directing patients in preparation for their exam.
• Assembles films and/or CDs if needed, uploads them, and obtains reports as required.
• Obtains accurate documentation of patient history pertaining to their specific examination.
• Routinely cleans and stocks rooms and control areas while assisting in the upkeep of patient supplies and inventory control.
• Understands the uses and purpose of coils and how to set up for an exam.
• Notifies supervisor of any equipment issues.
• Performs other related duties as assigned by authorized personnel to meet the needs of the organization.
• Other duties as assigned

Necessary Skills:

• Strong computer skills including use of information systems and Google based programs
• Problem solving skills
• Strong oral communication skills including both phone and in person
• Strong customer service skills and diplomacy
• Experience in radiology or medical terminology preferred

Qualifications:

• High School Diploma or Equivalent, prior administrative/medical assisting experience helpful.
• The responsibilities above are representative of necessary qualifications to perform this position

Physical and Mental Requirements:

• May be asked to lift up to ­­­25 pounds
• Standing, walking, sitting, keyboard use for long periods of time
• Ability to listen and communicate with patients face to face or over the phone
• Will be required to read, write, work in a fast-paced office setting
• Ability to make decisions and think quickly

Must have mental and physical capabilities to perform all tasks listed above

Salary : $17 - $19