Operations Manager

The Operations Manager plays a pivotal role in our company's success by overseeing and optimizing our manufacturing and distribution processes. The ideal candidate will possess an active background in operations management within the industrial sector, with a proven track record of driving operational excellence, implementing process improvements, and fostering a culture of continuous improvement. The Operations Manager will develop fruitful relationships with GLI's customers, vendors, management team, warehouse employees, and outside reps. The OM will become an expert in a variety of different product lines GLI offers and be a good steward to the team and company.

At GLI, we are committed to providing a supportive and inclusive work environment. We believe that diversity strengthens our team and enhances our ability to innovate.?To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.

Essential Functions:

• Process Improvement: Captain initiatives to enhance efficiency, reduce waste, and improve operational performance. Identify opportunities for automation and technology integration to streamline processes.
• Capital Expense Planning: Recommend CapEx expenses with favorable ROI and be able to execute and integrate.?
• Quality Control: Establish and maintain systematic quality control standards, specifically in manufacturing. Implement measures to certify that product quality meets or exceeds customer expectations.
• Team Leadership: Provide servant leadership and direction to the operations team, fostering a culture of accountability, teamwork, and continuous learning. Mentor and develop staff to build a high-performing team.
• Safety and Compliance: Create a safe working environment for all while tracking compliance and utilizing expertise and/or resources to stay up-to-date on industry regulations, providing best practices related to manufacturing and distribution.
• Budget Management: Develop and manage the operations budget, monitoring expenses and identifying cost-saving opportunities while maintaining quality and service levels.

The Requirements

• Bachelor’s degree in Engineering, Business, Marketing, Sales, Supply Chain, or equivalent experience required
• 5 years in an operations or supply chain role or equivalent
• Master’s degree - Nice to have
• Green and/or Black Belt - Nice to have
• Excellent PC skills: Microsoft suite (word, presentation, outlook, etc.) and advanced skills in Excel, Power BI, CRM software
• Computer skills: SQL (Structured Query Language) - Nice to have

Other Skills, Attributes, and Abilities

• Track record of over-achieving goals
• Experience working with ERP database
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to rapidly identify solutions in the best interest of the customer
• A flexible and resilient temperament, open to teamwork, change, and coaching
• Understanding of basic selling techniques: open, probe, presentation, and overcoming objections

Certificates & Licenses: To satisfy proper product knowledge requirements, the candidate must complete all vendor training programs as needed. Additionally, the candidate must have or obtain a driver’s license to follow a career path in the sales department or other opportunities at Great Lakes Industrial.