What are the responsibilities and job description for the Lead Commercial Refrigeration Service Technician position at Great Lakes South Town?
Lead Commercial Refrigeration Service Technician
Overview
Great Lakes Service is on the lookout for a Lead Technician to join our Commercial Refrigeration Service department. This role involves troubleshooting and diagnosing ice machines, walk-in/reach-in coolers, and freezers. The ideal candidate will also mentor and train less experienced technicians, particularly in wiring and basic refrigeration service tasks. If you are a proactive technician with strong leadership skills, we have a place for you on our team.
Essential Responsibilities
- Install, troubleshoot, diagnose, and repair commercial refrigeration equipment.
- Treat customers and colleagues with respect, courtesy, and professionalism.
- Complete service calls promptly.
- Communicate effectively with customers, managers, dispatchers, and sales teams.
- Participate in the regular rotation of after-hours and weekend on-call schedules.
- Identify potential new customers and additional opportunities within existing accounts.
- Maintain the service vehicle in good condition.
- Order necessary parts and complete required paperwork.
- Attend training sessions to stay updated on industry practices.
- Perform other duties as assigned.
Qualifications
- Over 5 years of experience in servicing refrigeration equipment.
- Proficient in working with ice machines, walk-in/reach-in coolers, and freezers.
- Strong skills in electrical, electronic, and mechanical systems.
- Excellent customer communication abilities.
- A strong commitment to hard work, punctuality, and organization.
- Maintain a professional personal appearance.
- Ability to pass a drug screen and background check.
- Hold a valid driver’s license with a clean driving record.
Preferred Qualifications
- Over 5 years of experience with reach-in and walk-in coolers and freezers.
- CFESA certification and relevant training.
- EPA Universal Certification.
- Proficient in computer use.
Benefits of Joining Our Team
- Competitive Hourly Rates and Overtime Pay
- Company Vehicle
- Company Cell Phone/Tablet
- Medical and Dental Benefits
- Life Insurance
- 401k & Company Match
- Technical Training
- Initial issue of Service Uniforms
- Stable Customer Base and Consistent Work
- Pay: $25.00 to $50.00 per hour, based on experience
About Great Lakes Service
Great Lakes Service is the Midwest leader in repair and maintenance for commercial cooking, refrigeration, HVAC, ware-washing, beverage, and ice machine equipment. Integrity-driven, we serve our customers with qualified technicians, outstanding customer service, innovative technology, a high first-time fix rate, and the best response times in the industry. At Great Lakes Service, we make it our mission to create higher industry standards that change the perception of service companies in the markets we serve. As a dedicated service partner, our goal is to eliminate downtime and lost revenue with proactive solutions that help our customers run a more profitable business. Let us know if you want to be part of our team! To learn more, please visit us at: http://www.greatlakesservice.com
Great Lakes South Town is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Completion of a satisfactory background check and drug screen is required.
- Must be at least 18 years of age
RES Group Inc. is a division of Unlimited Service Group “All Unique All United.”
Salary : $25 - $50
