What are the responsibilities and job description for the Member Services Representative position at Great Meadow Federal Credit Union?
*This position is for both our Granville and Comstock locations*
Are you seeking a career that allows you to grow with an organization on the rise, that is having a positive impact on the community you live in, and would be excited to bring your individual talents to our excellent team? Great Meadow FCU is looking for an engaging new teammate who wants to add value to our organization and is as driven as we are about this great community we call home.
Our Member Service Representatives are a part of GMFCU’s vital front-line task group, responsible for constructing a welcoming atmosphere and establishing an exceptional environment for all our members. Key job functions include, but are not limited to:
· Efficiently & competently responding to customer inquiries
· Thoroughly & accurately performing transactional and operational responsibilities
· Deepening relationships with our current members
· Attracting new members to our Credit Union
· Constantly growing, through training and learning opportunities
While we implore anyone interested in a career at our Credit Union to apply, our ideal candidate for this position might have the following:
- At least one year of Customer Service experience
- At least one year of Sales experience, including Individual & Team goals
- At least six months of Cash Handling experience
- Experience with Microsoft Office (Outlook, Word, Excel)
- Demonstrated ability to adapt & learn in a variable environment
- Demonstrated ability to problem solve, using protocols & logic
- Demonstrated ability to provide honest advice, based on sound analysis
- Demonstrated resilience in the face of obstacles, able to learn & grow from mistakes
- An Associate’s or Bachelor’s Degree from an accredited college/university or experience equivalent to the degree, ideally with a business, analytics, or social sciences background
If you feel you can bring value to our community, members, and our team - please learn more about us at www.greatmeadowfcu.com and apply today!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Why did you decide to apply for this position?
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17 - $19