What are the responsibilities and job description for the Dental Office Manager position at Great Smiles of La Mesa?
Job Description
Job Description
notyouraveragedentaloffice
Great Smiles of La Mesa is #notyouraveragedentaloffice. Dr. Johnson and TEAM GSLM focus on a modern comprehensive dental experience, complete with a state of the art facility and equipment, 3D iTero scans, 5 star customer service, as well a some fun music and laughter to set a more comfortable vibe. If you are like Dr. Johnson and grew up hating the dentist, this place will change your mind!
CHECK OUT OUR WEBSITE AND INSTAGRAM TO SEE WHAT OUR FRESH TAKE ON DENTISTRY IS LIKE!
Job Description
DENTAL OPERATIONS MANAGER
We are currently seeking a full time operations manager to join our team.
Our employees are friendly, talented, and system-oriented. We prioritize the use of the latest technology including digital x-rays, charting, iTero 3D scans and laser treatments in order to provide the highest quality patient care. The practice emphasis is on collaboration versus working solo.
Our mission is to transform people’s dental experiences through 5 star customer service and advanced technology.
We offer a fun, fast paced, exciting work atmosphere, achievable commissions, as well as competitive pay, medical insurance, dental benefits, vacation time, sick time, and 401K benefits.
CHECK US OUT ON IG TO SEE WHAT ITS LIKE WORKING HERE!
greatsmilesoflamesa_ca
RESPONSIBILITIES INCLUDE :
Modeling company culture, values, standards and best operational practices based on the 5 star customer service framework; actively learning how to create an environment that promotes GSLM culture and values daily
Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
Thorough knowledge of dental insurances and benefit plans and able to handle all aspects of billing and AR
Confident to close treatment plans for general and specialty work including coordinating third party financing
Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
Execution of the GSLM Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
Driving year over year revenue and profit growth
Management of expenses to achieve monthly goals and budget
Show proficiency and adherence to cash management and accounting protocols
How to be the catalyst in team development of the Perfect Patient Experience
How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
Gains proficiency and understands the tools and resources available with regards to people related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
Report weekly to Executive Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
Pacing and running weekly staff meetings, daily huddles, tracking team statistics and team commissions
Payroll preparation
New hire onboarding and 30-60-90 day reviews
Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes.
Experience with multi location dental offices a plus!
Pay : Starting salary at $65,000 / year benefits (medical insurance, dental benefits, 401K, vacation time, sick time, COMMISSIONS!)
Job Type : Full-time
Expected hours : 38 – 42 per week
Benefits : 401(k)
401(k) matching
Continuing education credits
Employee discount
Health insurance
Paid time off
Professional development assistance
Schedule : Monday to Friday
Experience :
Dental Office Management : 2 years (Required)
Ability to Commute :
La Mesa, CA 91942 (Required)
Ability to Relocate :
La Mesa, CA 91942 : Relocate before starting work (Required)
Work Location : In person
Skills :
- Management Experience
- Dentrix
Benefits : 401(k)
Compensation :
Salary : $65,000
