Front Parts Counter Coordinator

Great Western Trailer (GWT) is immediately hiring a Front Parts Counter Coordinator in Oklahoma City, OK with a proven track record and who is motivated by success to join our talented team of Sales professionals.

Be a part of our Team – Apply now!

What’s in it for you?

• Mon-Fri work schedule.
• Health/dental/vision/life insurance.
• Paid time off as well as sick time and paid company holidays.
• Short-term disability insurance coverage.

Good GWT candidates are:

• Industry Experts: You bring valuable knowledge of the local market and excel in building strong customer relationships.
• Fast Learners: You're eager to learn, follow instructions, and take the initiative to master new skills.
• Team Players: High energy, driven, and collaborative with a strong sense of teamwork.
• Customer-Centric Problem Solvers: You prioritize customer satisfaction and enjoy finding creative solutions.

Key Responsibilities:

• Provide exceptional service to both retail and shop customers, assisting them in selecting the right parts.
• Respond to phone inquiries, offering price quotes and product information.
• Accurately pull and fulfill orders from stock, ensuring timely service.
• Proactively manage inventory, notifying the parts manager of out-of-stock items and submitting emergency orders as needed.
• Support outside sales representatives by processing their orders efficiently.
• Handle retail transactions, including payment collection and credit authorization.
• Maintain cleanliness and organization in front and rear counter areas.
• Participate in training programs to enhance your skills and knowledge.
• Contribute to a lost sales tracking program with the parts manager.

Qualifications:

• Proficiency in MS Office; experience with a dealer management system (Karmak Fusion preferred).
• Strong organizational skills, particularly in inventory management.
• Excellent communication and networking abilities within the company.
• High school diploma or GED; further education is a plus.
• Valid driver's license is required.

Physical Demand

Ability to lift 50 - 100 lbs. as needed for moving parts to trucks, shelves, and counters.

Work Environment

Operate in a shop setting, utilizing standard office equipment such as computers, phones, and photocopiers.

Great Western Trailer (GWT) is a dynamic Semi-trailer Sales, Leasing, Rental, and Service company in significant growth mode. With 10 locations across 8 states, we are planning expansion into other sites in our current footprint, as well as other locations across the country. We have operations in Fontana, CA; Albuquerque, NM; Phoenix, AZ; Grants Pass, OR; Dallas, TX; Houston, TX; Dearborn, MI; Salt Lake City, UT; Oklahoma City, OK; and Tulsa, OK.