What are the responsibilities and job description for the Guest Experience Coordinator position at Great Wolf Lodge?
Job Description:
- Lead and Mentor: Supervise and train housekeeping staff to ensure cleanliness standards and operational efficiencies are met or exceeded.
- Room Turnover: Ensure timely completion of room turnovers, verify stayovers, report early checkouts, and communicate issues and discrepancies with front office.
- Coaching and Recognition: Provide coaching, encouragement, and recognition to pack members when necessary.
