What are the responsibilities and job description for the IT Technician position at Great Wolf Lodge?
Pay : $21 per hour
At Great Wolf, the IT Technician is responsible for providing technical support for the systems at the lodge. Reporting directly to the IT Manager, technical support includes, but is not limited to workstation and printer installation and maintenance throughout the resort, administering the local server(s), monitoring the network, hardware performance, connectivity and backups.
Essential Duties & Responsibilities
- Work closely with on property staff on systems related issues pertaining to the PMS, POS
- Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his / her focus for the resort
- Assemble, disassemble, repair, install, and de-install computers and related equipment approved for use by the corporate office
- Supervise and train employees' use of the systems to assure compliance with pre-defined and set company policies
- Participate in job related training, classes, conventions, seminars and personal knowledge enrichment opportunities as directed
- Administer and enforce GWR license agreements for compliance budgetary accuracy
- Work closely with members of the GWR IT team
- Maintain accurate inventories of equipment while maintain an organized, safe and clean work area
- Assist the corporate IT on projects and support related issues in the field or at the corporate office
- Prioritize projects and support workload at the resort
- Conduct regular training sessions to keep the knowledge base at the properties current
Basic Qualifications & Skills
Desired Qualifications & Traits
Physical Requirements
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $21
