What are the responsibilities and job description for the Restaurant Supervisor position at Great Wolf Lodge?
Pay : $24 per hour
At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations.
Join our Pack :
Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks : Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives
Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training
Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits :
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
- Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards
- Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters
- Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns
- Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance
- Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift
- Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s)
- Identify all Out of Order equipment and pass along to Manager for repair
- Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc.
- Assists with the coordination and execution of birthday parties
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Basic Qualifications & Skills
Desired Qualifications & Traits
Physical Requirements
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $24