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Host/Hostess

Great Wolf Resorts
Fitchburg, MA Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 4/14/2025

Pay : $16.75 per hour

At Great Wolf, the Host / Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host / Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.

Essential Duties & Responsibilities

  • Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
  • Informs customers of promotions and notifies them of assigned server
  • Manages patron wait list as needed
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
  • Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed

Basic Qualifications & Skills

  • Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
  • Successful completion of criminal background check and drug screen
  • Desired Qualifications & Traits

  • Previous host and / or restaurant front of house experience
  • Strong communication skills
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy
  • Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    Salary : $17

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