What are the responsibilities and job description for the Housekeeping Department Lead position at Great Wolf Resorts?
Responsibilities
- Lead and mentor housekeeping staff to achieve cleanliness standards and operational efficiencies.
- Ensure timely room turnover, verify stayovers, and communicate issues with front office.
- Provide coaching, encouragement, and recognition to staff as needed.
Requirements
- High school diploma or equivalent experience.
- Minimum 1 year experience in a Rooms Division supervisor or similar role.