What are the responsibilities and job description for the Service Technician position at Greatchoice Computer Service?
Job Overview
We are seeking a skilled and dedicated Service Technician to join our team. In this role, you will be responsible for performing repairs and installations of IT network systems, networking equipment, IT cameras, cable installation and termination. The ideal candidate will possess strong knowledge and experience in field service. Your expertise will ensure that our clients receive exceptional service and support.
Responsibilities
- Diagnose and troubleshoot issues in a timely manner.
- Perform repairs and replacements of faulty components as needed.
- Install new networking systems and equipment according to specifications.
- Maintain accurate records of service calls, repairs, and maintenance performed.
- Collaborate with property maintenance teams to address any issues within facilities.
- Build strong relationships with clients by providing excellent customer service and support.
- Adhere to safety protocols while working in the field.
Skills
- Strong knowledge with the ability to troubleshoot networking issues.
- Experience in field service operations is highly desirable.
- Ability to terminate and install ethernet cabling
- Excellent problem-solving skills with attention to detail.
- Strong communication skills for effective interaction with clients and team members.
- Ability to work independently as well as part of a team in various environments.
Join us as a Service Technician and contribute your skills to provide top-notch service while advancing your career in a dynamic environment.
Job Type: Contract
Pay: $20.76 - $22.94 per hour
Expected hours: No less than 1 per week
Schedule:
- On call
Work Location: On the road
Salary : $21 - $23