JOB DESCRIPTION

Title: Lead Facilities Technician

FLSA Category: Non-Exempt

Reports To: Facilities Manager and Chief Operations Officer

Date Issued: July 2018

Revised: February 2023, March 2025

Salary Range: $56,000.00 - $59,000.00

Job Summary:

The Lead Facilities Technician provides administrative and facilities support to the Facilities & Safety Manager. This position requires traveling to all GBMS sites to complete repairs and/or other duties as assigned.

Essential Functions:

• Assist Manager with performing and/or coordinating all general building, grounds maintenance and repairs for the all health centers, to include drywall, paint, electrical, plumbing, doors, elevator, sprinkler and fire alarm monitoring systems, etc.
• Assist Manager with coordination of repairs for telecommunication problems and overseeing cleaning staff.
• Assist Manager with the organization’s overall Safety program including: staff training and facilities audits.
• Works with on-site building maintenance at all GBMS sites to coordinate repairs and monitors work performed.
• Knowledge of electrical, HVAC systems, plumbing and carpentry for all centers, if not included under maintenance contract.
• Assist Manager with oversight of all maintenance work and inspections completed by hired contractors at all sites.
• Knowledge of Microsoft Office Suite (MS Word, Excel, PowerPoint).
• Assist Manager with tracking, within the Angus System, in a timely manner, all repairs and yearly building maintenance for all locations.
• Utilizes and manages the Angus Software System to receive and complete all work orders initiated by managers.
• Assist Manager with coordination with Center Managers to perform monthly facility inspections to identify current and ongoing needs of each facility.
• Assist Manager with preparing reports, tracking data, and presenting information relative to facility, repair and security issues.
• Assist Manager with ensuring all vendor contracts, insurance coverage, and Business Associates Agreements (BAA) are current and maintained.
• Assist Manager with ensuring all Standard Operating Procedures for Safety, Inspections, and Building Maintenance are reviewed and analyzed annually or as needed.
• Maintains a professional, courteous demeanor with all vendors, contractors and employees.
• Travels to all GBMS sites to perform Hazard Surveillance Inspections, repairs, staff training and Joint Commission preparation.
• Assist Manager with conducting emergency preparedness drills annually, one of which must include coordinated response with local emergency services.
• Assist Manager with investigating and reporting on all serious/critical personal injury accidents occurring to staff and/or visitors, including those that result in substantial damage.
• Assist Manager with investigating complaints of hazardous working conditions and employee safety concerns.
• Respond to fires and other emergencies, as appropriate.
• Assist with incoming packages and deliver to proper location.
• Perform routine and preventative maintenance.
• Assist with repair and replace worn out fixtures.
• Manage and organize tools and equipment.
• Troubleshoot and resolve issues.
• Assist with event setup and breakdown.
• On-Call one weekend of every month and willingness to support on call schedule as needed (vacation coverage, etc.)
• Must maintain state mandated auto insurance.
• Must possess a clean driving record. (No DUIs, no reckless driving, etc.)
• Good communication skills with the ability to articulate issues.

Nonessential Functions:

• Act as liaison with all related governmental bodies, and regulatory agencies.
• Liaise with fire department regarding emergency procedures, communications and fire safety education programs.
• Participates in team/staff meetings; attends in-service meetings and applicable workshops.
• Performs other duties assigned by direct supervisor.

Competencies: Quality, Respect, Teamwork, Equity, Integrity, Passion, Love

Supervisory Responsibility- None

Managerial Responsibilities- None

Minimum Qualifications

• Valid Driver’s License and available transportation.
• Vocational and/ or college level training preferred.
• Ability to read and interpret documents such as blueprints, safety rules, and full understanding of building permits and licenses.

Substitutions

Any combination of education and experience.

Competencies Needed

Time Management – Understands what is required and prioritizes to get tasks/projects completed and establishes/implements an effective course of action (ex. establishes appropriate deadlines). Reprioritizes work efforts based on changing situations and emerging issues (e.g., in response to organizational, systems, and/or schedule changes).

Accountability – Meets established expectations and takes responsibility for achieving results; encourages others to do the same.

Knowledge Management – Knowledge base and understanding of the organization and its business practices—as well as familiarity with technologies used in the projects within the program.

Project and Process Management – Ability to manage projects, planning, prioritizing. Appling knowledge, skills, tools, and techniques to project activities to meet project requirements.

Trustworthy - Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions.

Work Environment

This job operates in an outpatient office environment. This role is frequently exposed to {fumes or airborne particles, moving mechanical parts and vibration}, and high stress situations or events. The employee is occasionally exposed to outside weather conditions.

Physical and Mental Demands

• Ability to remain in a stationary position 50% of the time.
• Ability to cope with stress.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Occasionally operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Occasionally ascends/descends a ladder to service the lights and ceiling fans.
• Constantly positions self to stoop, kneel, crouch, and crawl.
• Must be able to summarize and exchange accurate information.
• Frequently moves office equipment weighing up to 50 pounds.
• Frequently works in outdoor weather conditions.
• Performs a variety of duties, often changing from one task to another.
• Performs with frequent interruption or distractions.
• Adjust priorities quickly as circumstances dictate.
• Ability to interact appropriately with colleagues for different purposes in different context.
• Ability to perceive the nature of sound.
• Ability to judge distances and spatial relationships to perceive objects where and as they actually are.
• Cognitive ability to analyze, count, summarize and synthesize information from multiple sources.
• Ability to recognize social or professional behavioral cues.

Compliance

This position requires compliance with Greater Baden Medical Services ( Health Center’s) compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Clinical Medical Assistant’s regular performance evaluation.

Language Skills

Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to contractors, patients, employees and/or stakeholders of the organization.

Travel - Must be able to drive between Greater Baden Medical Services, Inc. locations.