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Family Services Manager

Greater Birmingham Habitat for Humanity
Fairfield, AL Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 3/29/2025

Habitat for Humanity of Greater Birmingham

Family Services Manager Job Description
Department: Family Services
Reports To: Chief Operating Officer

Summary:
Manages Habitat Birmingham’s homeownership program including the administration of all program requirements, application processing, family financial counseling, and closing procedures.

Essential Duties and Responsibilities Related to Family Development:

  • Process family applications and calculate eligibility for homeownership program based on median income, debt-to-income ratio, and other qualifications
  • Coordinate and attend homeowner education workshops
  • Serve as a liaison between Habitat Birmingham and families
  • Oversee homeowner application process
  • Maintain homeowner database and track sweat equity hours, education classes, and other program requirements
  • Notify applicants about workshops, house dedications, and other applicable events
  • Retrieve credit reports and arrange virtual home visits
  • Meet with families for lot selection, plan selection, and sales contract processes
  • Coordinate family selection committee process including committee recruitment, retention, and leading of meetings
  • Prepare families for closing through pre-closing meetings and insurance shopping
  • Prepare closing documentation and coordinate with closing attorney
  • Other duties as assigned

Qualifications:

  • Ability to manage multiple tasks simultaneously
  • Ability to communicate with individuals of all socioeconomic backgrounds
  • Knowledge of community service providers
  • Ability to use sound judgment and reasoning skills
  • Adaptability to changes that may occur within the organization
  • Ability to maintain confidential information
  • Strong proficiency with Microsoft Word and Excel

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Language:

  • Bilingual (Preferred)

License/Certification:

  • Driver's License (Preferred)

Ability to Relocate:

  • Fairfield, AL 35064: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $25

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