PSR - Patient Service Representative / Financial Counselor

Greater Chicago Center for Advanced Surgery is seeking a full time Patient Service Representative. Position is M-F with no weekends. Hours may vary and flexibility required. On surgery days, start time can be early ~ 6am, end times may also be later on alternating days with other PSR . This position reports to the Front Desk Coordinator.

Our new, state of the art surgery center is seeking an energetic, motivated professional who wishes to share in its growth and success. In a team, environment where the entire staff works closely to achieve the best possible outcomes for our patients, you will be part of an exciting opportunity to grow an elite advanced surgery center.

Overview: Provides administrative functions including, but not limited to: scheduling surgeries, patient registration, creating patient estimates and discussing with patients, chart preparation, daily balancing, greeting and transporting patients, answering the phone general administrative duties, maintaining a clean facility environment, and maintaining supplies.

Duties and Responsibilities

· Schedules patients for surgery and coordinates with physician offices

· Evaluates /reviews patient's insurance benefits to determine out of pocket responsibility(Must have general knowledge of how to read insurance benefits and must be comfortable explaining out of pocket responsibility )

· Create reconcile daily cash logs of payments received

· Multi-task duties with the alternate front desk on busy surgery days such as answering calls, check in patients, answering the delivery door, ensuring family comfort, ect.

· Prepares all necessary documents for patients to complete.

· Creates new patient charts and pulls existing charts as needed.

· Files documents and charts while maintaining a pre-determined, organized medical record format.

· Maintains the confidentiality, security, and physical safety of patient medical records.

· Interacts with physician/office personnel in a friendly manner.

Other Qualities:

· Excellent Communication Skills, both verbal and written

· Billing Experience a plus (understanding deductibles, coinsurance, out of pocket mas, etc.)

· Professional Appearance and Dress

· Team Oriented

· Proactive thinking skills

· Excellent problem solver

Job Requirements

• Education: High School required, Associates or Bachelor's a plus!
• Previous experience (billing, surgery scheduling or Front Desk) required
• Previous ambulatory surgery center experience preferred, but not required

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $20 - $23