What are the responsibilities and job description for the Milieu Manager position at Greater Cincinnati Behavioral Health Services?
Join Our Mission
At Greater Cincinnati Behavioral Health Services (GCBHS), we're committed to helping individuals with mental illness and addictions lead healthy and productive lives. We currently have an immediate opening for a Milieu Manager to lead operational performance and staff supervision at our Receiving Center, serving individuals in mental health or substance use crisis. The Hamilton County CRC is a unique and innovative model designed to provide an alternative to emergency rooms or incarceration for individuals experiencing a behavioral health crisis. This exciting project is a partnership with local law enforcement, aimed at providing rapid intervention and quality care for individuals facing behavioral health crises.
Why Work at GCBHS?
Industry Leader in behavioral health treatment for adults, children, and families
Top Workplace recipient every year since 2010
Generous Paid Time Off and Sick Time
Flexible work schedules to support work-life balance
Public Student Loan Forgiveness eligible employer
Comprehensive health insurance coverage
403(b) Retirement Plan with employer match
Tuition Assistance:
$1,250 per semester for BSW students
$2,500 per semester or quarter for MSW or MA-Counseling students
Internship and Practicum Opportunities for MSW and MA-Counseling students
Professional Development and Free CEUs
Position Responsibilities:
Supervise Behavioral Health Technicians, providing daily oversight and support
Lead hiring, onboarding, training, scheduling, and performance evaluations
Ensure a safe and therapeutic environment for clients and staff
Conduct team meetings, lead in-service training, and represent the program in the community as needed
Oversee safety protocols, emergency drills, and regulatory compliance tasks
Ensure services are trauma-informed, recovery-oriented, and culturally responsive
Maintain accurate records and assist with audits, compliance checks, and data collection
Be available on-call 24/7 for site emergencies related to operations or safety
Position Requirements
Bachelor’s degree in a Human Services field preferred
At least two years’ experience in a behavioral health setting
Skilled in crisis de-escalation and crisis management
Prior leadership or administrative experience preferred
Strong verbal and written communication skills
Core Competencies
Team Leadership & Staff Development
Crisis & Safety Management
Operational Efficiency & Compliance
Trauma-Informed and Culturally Competent Practice
Communication, Policy Implementation, and Collaboration
GCBHS has proudly been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010.
Learn more and apply at www.gcbhs.com
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