Manager

About Greater Cleveland Regional Transit Authority

The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle-miles of service on all modes - HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.

We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS.)

The Greater Cleveland RTA is searching for a Manager of Community Engagement and Mobility to join our team!

Position Summary:

The Manager of Community Engagement & Mobility develops and implements community engagement strategies that align with the organization’s goals and mission. Oversees community outreach efforts, including events, volunteer programs, and other initiatives. Excels at building and maintaining relationships with key stakeholders, including community members, and other organizations. Gathers and analyzes data to inform business decisions and identify opportunities for growth. Leads the development and execution of comprehensive, effective community engagement strategies that enhance the organization’s reputation and drive business value.

Coordinates and oversees community outreach efforts, including events, volunteer programs, and other initiatives; represents the organization at community events and meetings; builds and maintains relationships with key stakeholders, including community members, and other third-party organizations. Gathers and analyzes feedback from the community to inform the organization’s decisions and strategies; captures data to demonstrate community engagement’s quantified and qualified impact.

Coordinates with departments and government affairs teams to proactively identify internal and external opportunities consistent with the agency’s mission. Determines and manages people resources and financial resources for the community engagement programs; ensures events are well-staffed, tracks employee volunteerism, and develops and manages budgets.

Minimum Requirements:

• 5 to 7 years of experience with Americans with Disabilities Act (ADA), Diversity, Equity, and Inclusion (DEI), Project Management
• Bachelor’s degree

Additional Details:

Working Conditions: The working conditions described below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential elements of the job function.

Environmental Conditions: This person will work predominantly in an office type environment.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear, and speak. The employee may be required to work at a computer workstation for more than 5 hours a day.

Mental Demands: Reading, studying, focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data

AN EQUAL OPPORTUNITY/ADA EMPLOYER/DRUG-FREE WORKPLACE