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HVAC Manager - Operations

Greater Comfort Heating & Air Conditioning, Inc
Lexington, KY Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 4/27/2025
Join a company that prioritizes your growth and values your contributions. At Greater Comfort Heating and Air Conditioning, Inc. in Lexington, KY, we are seeking a full-time HVAC Manager - Operations to oversee and streamline our service operations.

WHY SHOULD YOU JOIN US?

With a competitive salary between $55,000 and $75,000/year and a commitment to professional development, this full-time, in-office role offers an exciting opportunity to thrive in a dynamic and supportive environment.

Benefits

But, what do we offer to really ensure that you have a thriving, successful career? We offer great benefits! This includes:

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401(k) and a 6% match
  • Up to 4 weeks of paid vacation
  • 7 paid holidays off a year
  • Company appreciation events and bonuses

WHO ARE WE?

Since 2005, Greater Comfort has been dedicated to one simple goal: providing excellent heating and cooling services while making great contributions to our community. Our commitments to innovation, constant learning, great customer service, quality products, and long-lasting customer relationships have helped us consistently achieve that goal. Our dedicated, talented employees are the key to our success. We love working with people who are passionate about doing right by each other and providing the best service possible. In return, all our employees receive competitive compensation and a generous benefits package. We do our best to cultivate a positive, family-oriented work atmosphere!

WHAT ARE THE HOURS?

Your workday will primarily be during the first shift. While this will be your usual schedule, there may be times when after-hours support is needed to assist customers and technicians.

WHAT DOES YOUR DAY ENTAIL?

As the HVAC Manager - Operations, you will play a pivotal role in ensuring the efficiency of our residential and commercial service departments. Your day will include fielding inbound requests for service, repair, and installation, while also dispatching and scheduling technicians to meet customer needs. Clear communication with field personnel will be a cornerstone of your responsibilities, helping to maintain a smooth and organized workflow.

You will proactively handle outbound calls to schedule appointments, oversee departmental timekeeping, and manage customer HVAC-R memberships. Additionally, you'll review and follow up on jobs and projects to ensure no detail is overlooked. Additionally, you will collaborate with the construction department as needed.

IS THIS THE PERFECT OPPORTUNITY FOR YOU?

  • 2 years of service coordination
  • 2 years of dispatching experience
  • 2 years of customer service experience
  • Friendly, professional demeanor with excellent communication skills
  • Strong organizational abilities and the capacity to multitask
  • Positive attitude and adaptability in a fast-paced environment

Preferred Qualifications

  • College education
  • Microsoft Outlook product knowledge
  • Dispatch or logistics software proficiency
  • Mandatory relocation is required with relocation financial assistance for the following Market Locations:
    • Dayton, OH
    • Indianapolis, IN
    • Columbus, OH
Be our new HVAC Manager - Operations! Complete our quick, 3-minute mobile-friendly application today and discover how your success can contribute to the ongoing excellence of Greater Comfort Heating and Air Conditioning.

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.

Salary : $55,000 - $75,000

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