What are the responsibilities and job description for the Front Desk Assistant position at Greater Erie Dental?
Growing dental practice is looking for a part-time Front Desk Assistant to add to our family practice with locations in Edinboro and Fairview. Our office is looking for a motivatived team member who is skilled, able to multitask, positive attitude and be able to provide friendly patient service.
Dental Assistance Responsibilities
Greet patients upon arrival at the office
Schedule, reschedule and cancel patients appointments as needed
Schedule follow-up appointments and providing electronic reminders
Confirm appointments with patients via phone or message center
Update patient records and documenting recent treatment and procedures
Communicating with medical insurance providers to determine required co-payments
Verifying methods of payment and collecting payments as needed
Process patient claims and follow up with billing statements
Answer patient questions concerning completion of required forms
Ensure reception and general office areas are maintained and professional in appearance
Skills
Exceptional customer service skills
Exceptional organizational skills
Friendly telephone etiquette
Ability to learn new software programs
Good interpersonal skills
Good at multitasking
Office skills: emailing, scanning, faxing, maintaining digital records
Job Type: Part-time
Schedule:
- Day shift
Work Location: In person