What are the responsibilities and job description for the Mental Health Care Navigator position at Greater Houston Counseling Services, PLLC?
Join GHCS as a Care Navigator – Be the Bridge Between Client Care and Community Impact
At Greater Houston Counseling Services (GHCS), we believe that mental health care should be accessible, engaging, and client-centered. That’s why we’re looking for a Care Navigator to join our Cypress office. This is a full-time, hourly position ($20/hour) with bonus opportunities and a $300 monthly travel stipend, perfect for a motivated professional who thrives on both client engagement and community outreach.
This role is the "glue" between our administrative and clinical teams, ensuring clients receive the best experience possible and stay engaged in their treatment. If you love helping people feel connected, supporting their mental health journey, and sharing resources with the community, we want to meet you!
What You’ll Do:Client Engagement & Retention (50%)
- Follow up with clients to ensure they are receiving quality care and have a smooth experience with GHCS.
- Monitor inactive clients and work to reactivate them by scheduling them back into services.
- Track client engagement and identify barriers to continued treatment, working with the clinical and administrative teams to find solutions.
- Ensure client satisfaction by proactively addressing concerns, gathering feedback, and making sure their needs are met.
Community Outreach & Engagement (50%)
- Represent GHCS at community events, mental health fairs, and hiring fairs.
- Promote our services by building relationships with local organizations, businesses, and referral sources.
- Plan and attend GHCS-sponsored events to engage the public and increase awareness of mental health resources.
- Serve as a point of contact for community partners and referral sources, ensuring GHCS stays connected with the people we serve.
Who You Are:
- Bilingual (Spanish & English) – You must be able to communicate fluently in both languages.
- Bachelor’s degree in Psychology, Social Work, or a related field.
- Passionate about mental health and community engagement.
- Highly organized and able to balance client follow-up with outreach initiatives.
- Comfortable speaking and networking in the community.
- A self-starter who enjoys working independently while being part of a larger team.
- Able to travel locally for events (mileage covered through a $300 monthly stipend).
Compensation & Benefits:
- $20/hour – Full-time hourly position (40 hours/week)
- Bonus Structure – Earn up to $5,000 per year based on client engagement success
- $300 monthly travel stipend – Covers costs related to community outreach travel
- Professional development – Opportunities for growth and career advancement
- Full benefits package – Including health insurance, PTO, and more
Why GHCS?
At GHCS, you won’t just have a job—you’ll build a career. We believe in supporting our team just as much as we support our clients. You’ll get the opportunity to work with a collaborative, mission-driven team, expand your skills, and make a real impact in both client care and mental health awareness.
How to Apply:
If you’re ready to help clients stay engaged in treatment while also connecting GHCS with the greater Houston community, we want to hear from you!
Apply today by copying this link into your browser:
https://hello.dubsado.com/public/form/view/67ad4c714d77ea003a15c5a3
Join GHCS and help us make mental health care more connected, more accessible, and more impactful—one client at a time.
Job Type: Full-time
Pay: $20.02 - $21.25 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Why are you applying to this question? Do not proceed if you have not first reviewed our mission and values on our website.
Education:
- Bachelor's (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Cypress, TX 77433 (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person
Salary : $5,000