Title Clerk

Greater Kalamazoo Auto Auction is looking to hire a Full-Time Automotive Title Clerk.

Data entry experience required, title experience a plus but not necessary.

Must be detailed oriented, a quick learner, a team player, and have exceptional customer service skills.

SUMMARY:

The title clerk position is responsible for the processing of titles from seller to buyer. This position is responsible for the proficient handling of all paperwork associated with titles to ensure they clear DMV. The Title Clerk exhibits superior customer service at all times.

RESPONSIBLE FOR:

1. Provide efficient and courteous service to all customers at all times.
2. Timeliness, accuracy and completion of processing titles from seller to buyer.
3. Always exhibit ‘hands on’ and direct approach with customers.
4. Timeliness, accuracy and completion of the ordering, processing, filing, copying and mailing of titles.
5. Timeliness, accuracy and completion of all in-house titles prior to sale day.
6. Responsible for faxing/emailing title list to dealers.
7. Timeliness, accuracy and completion of correcting all title issues.
8. Timeliness, accuracy and completion of logging all title numbers into the AS400.
9. Timeliness, accuracy and completion of handling seller checks in return for completed titles and signature of receipt.
10. Timeliness of contacting dealers when titles are ready and/or are past due.
11. Timeliness, accuracy and completion of logging all titles as mailed out or in person into the AS400.
12. Greet dealers and assist them as needed.
13. Prompt, professional handling of phone calls.
14. Ensure visibility and availability from anywhere in the arena.
15. Familiarize self and assist with all other positions in registration, telemarketing and the block.
16. Responsible for working front counter and taking payments after sale is over.
17. Responsible for processing reports after sale is over.
18. Work well independently as well as a team player.
19. Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
20. Performs other duties as necessary.

Job Type: Full-Time

Greater Kalamazoo Auto Auction is an equal opportunity employer.

Must be able to pass a background check and a drug screening.

Work Remotely

• No

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Referral program

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)

Work Location: In person

Salary : $14