Business Development & Relationship Manager

Have you ever wanted to do something that makes your community a better place to live, work, and play? Would you like to collaborate with and meet some of Louisville's top CEOs and business leaders? Well, now you can! Come work at GLI!

GLI, the Metro Chamber of Commerce, recognized by Louisville Business First as a Best Place to Work, is hiring and we're looking for the right fit. GLI hires based on skills, experience, and alignment with its organizational values. We look for people who are dedicated, inclusive, results oriented, and collaborative to drive our mission and enrich our organizational culture.

Our top-notch initiatives and programming made us Chamber of the Year in 2019. Whether it's through supporting and promoting our local businesses, advocating for a business-friendly environment, hosting great events, expanding the region through business attraction, or solving critical talent problems, by joining the GLI team you can help grow our regional economy.

Plus, you'll have the chance to work with driven and creative professionals in a collaborative culture. GLI has a highly flexible hybrid working arrangement where employees can work remotely/from home along with competitive pay and benefits.

Greater Louisville Inc. - the Metro Chamber of Commerce is focused on growing the regional economy. As the region's largest convener of business leadership, GLI leads economic and global outreach strategies focused on business attraction; nurtures the entrepreneurial eco-system; and champions the development of the community's talent base. As the voice of Greater Louisville's business community, GLI advocates for a pro-business environment and facilitates businesses engagement on issues that impact regional competitiveness.

Here are just a few of the many comments from employees:

• "GLI is the pulse of the community and helps my community grow. I like being a part of an organization that helps bring change, awareness, and business success."
• "People are treated fairly and with respect. [Our] ideas are listened to and given due consideration. The leadership cares about employees and their well-being. There is also a clear sense of giving back to the community."
• "I enjoy working with my team and I enjoy what we do. I feel like I am making a difference in my work. GLI makes their employees feel appreciated and a vital part of the team."

For more information, visit www.greaterlouisville.com/.

Greater Louisville Inc. (GLI) is seeking a dynamic, relationship-driven sales professional to join our team with the title of Investor Development Relationship Manager. At GLI, investors are the businesses that make up our membership.

This role is responsible for recruiting, retaining, and deepening engagement with GLI's member businesses. The ideal candidate will be a strong communicator, self-starter, and strategic thinker who thrives in a fast-paced environment and is passionate about relationships, and helping Greater Louisville businesses grow and succeed.

ESSENTIAL DUTIES AND TASKS:

• Manage and renew relationships with existing GLI member businesses (investors) by providing proactive communication, personalized support, and clear membership ROI.
• Recruit new businesses to join GLI as investors using prospecting strategies, lead generation tools, and a structured sales approach.
• Serve as a trusted advisor and connector by matching members with relevant GLI resources, including member businesses, talent attraction tools, advocacy efforts, economic development initiatives, and peer networks.
• Identify business needs through research, conversation, and events to recommend GLI programs and services that offer real value.
• Actively maintain CRM records for investor and prospect engagement.
• Meet individual revenue goals through new member sales and renewals.
• Represent GLI at networking events, investor gatherings, and outreach activities within the business and nonprofit communities.
• Deliver effective, customized sales presentations to business decision-makers.
• Provide exceptional customer service that contributes to high levels of member satisfaction and retention.
• Coordinate with GLI internal teams to support investor onboarding and engagement.
• Host and engage with investors and prospects at GLI-sponsored events, including lunches, dinner meetings, and community functions.
• Maintain a high level of familiarity with GLI's full suite of offerings, including workforce solutions, economic data, and public policy initiatives.
• Perform other duties as assigned.

QUALIFICATIONS:

• 3 years' experience in sales, business development, membership, or client-facing roles
• Strong communication, presentation and interpersonal skills
• Positive, go-get-um' attitude
• Ability to manage multiple accounts and prioritize effectively
• Familiarity with CRM systems and data tracking
• Knowledge of Greater Louisville's business landscape is a plus
• Comfortable working independently while collaborating across teams

WHAT WE OFFER:

• A mission-driven, supportive team environment
• Hybrid work schedule and a beautiful office with river views
• Opportunities to work directly with the region's businesses and community leaders
• A competitive compensation package with performance-based incentives
• Professional development and networking opportunities
• The chance to play a key role in growing the economic vitality of Greater Louisville
• Endless coffee (and good company)

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

GLI is an Equal Opportunity Employer.

The incumbent will be required to pass a background check in accordance with our hiring practices and must be able to maintain the confidentiality of any information s/he encounters.