Clinical Program Director

POSITION SUMMARY: The Clinical Program Director at Chester Community Coalition works in the development of the clinical operations, shares therapeutic expertise to provide best practices in intervention, participates in grant writing, and offers support and guidance to the program staff. The Clinical Program Director oversees the coordination and administration of trauma-informed behavioral programs including planning, organizing, supervising, leading program activities, and assessing program outcomes. The Clinical Director will lead and support a work culture that is respectful, responsive, and effective with a foundation of cultural humility and compassion.

EDUCATION OR FORMAL TRAINING:

• Licensed LCSW, LMFT, or LPC or psychologist with a minimum of a master’s level education in social work, psychology, therapy, counseling, or related field.
• Bilingual (Spanish-speaking) candidates are welcome to apply.

Knowledge, skills, and abilities

• Knowledge of program management
• Knowledge of client groups and/or issues related to the program area
• Experience with clinical supervision
• Experience conducting assessments and providing support services for children and their families
• Effective communication and public speaking skills
• Familiarity with diverse populations and local community resources
• Leadership experience preferred
• 3 to 5 years of experience in a related field

ESSENTIAL DUTIES/RESPONSIBILITIES:

CLINICAL

• Meet regularly with the Executive Director and program team for clinical and organizational supervision
• Participate/facilitate in the client intake and assessment process for programs
• Ensure that program activities comply with all relevant professional standards

ADMINISTRATIVE

• Implement counseling services utilizing current best practices in core areas of trauma treatment, holistic strengths-based case management, crisis intervention, healthy relationships, constructive coping, resiliency, and interdisciplinary teamwork
• Ensure therapy staff completes required documentation, including client records, service reports, and administrative paperwork thoroughly and promptly
• Ensure that therapy services are delivered in a manner that is consistent with policies, applicable laws, contracts, professional standards, and community expectations
• Oversee the intake process, and ensure high-risk or recently traumatized individuals are prioritized
• Assesses individuals and families for the most clinically appropriate therapeutic services available
• Ensure the quality and effectiveness of groups by adhering to the established curriculum
• Responsible for maintaining clinically accurate and timely record management
• Work collaboratively within the treatment team and throughout the organization
• Provide supervision and support for clinical programming
• Attend team and organizational meetings, activities, and events as required
• Write reports on the programs for management and funders
• Ensure that the program operates within the approved budget
• Monitor and approve all budgeted program expenditures
• Ensure that all financial records for the program are up to date
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
• Conduct ongoing evaluation of program activities and an annual evaluation according to the program evaluation framework and implement improvements as necessary
• Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate

GENERAL

• Demonstrate ability to work independently and within a team and seek guidance as appropriate.
• Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively.
• Participation in community meetings related to the development of partnerships
• Plan the delivery of overall programs and activities under the mission and the goals of the organization
• Develop new initiatives to support the strategic direction of the organization
• Develop and implement long-term goals and objectives to achieve the successful outcome of programs
• Develop a program evaluation framework to assess the strengths of the programs and to identify areas for improvement
• Develop funding proposals for the programs to ensure the continuous delivery of services
• Comply with all organizational policies and procedures.

Operations

• Provide staff oversight and supervision for current programs
• Ensure that program activities operate within the policies and procedures of the organization
• Ensure that program activities comply with all relevant legislation and professional standards
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
• Develop forms and records to document program activities
• Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization

Outreach

• Communicate with clients and other stakeholders to gain community support for programs and solicit input to improve programming
• Liaise with other organizations to ensure effective and efficient program delivery

Working Conditions

• Usually work in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.
• 35-hour work week during standard work hours, may be required to work some evenings and weekends for outreach and to monitor program activities.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get what needs to be done.