Business Development Manager - School and Community Partnership

POSITION PURPOSE The School and Community Partner Manager is primarily responsible for maintaining and growing the portfolio of YMCA Youth Development lines of business by cultivating relationships with school districts, businesses, non-profit partners and relevant stakeholders. These efforts translate into strengthening existing partnerships and establishing new partnerships that expand enrollment for early learning, before and after school enrichment and day camp programs.   ESSENTIAL FUNCTIONS Identifying and developing potential new opportunities for service delivery, particularly through working with leadership at School Districts and other educational organizations Contacting potential partners to establish rapport, schedule meetings and managing conversation deliverables. Ensuring current and potential partners’ understanding of the value of Y partnership (membership, community engagement, etc.) With Youth Development leadership, plan and oversee new market initiatives With Youth Development leadership, create and implement plan for stakeholder relationship management to include consistent communication strategies, sharing mission impact and gathering/responding to feedback Training personnel and helping team members develop their skills in relationship management and client care With Youth Development leadership, develop quotes and proposals for potential partners Gain a full understanding of YMCA Child Care and Camp programming, pricing and offerings Provide market feedback regarding competitive offerings and community needs Increase revenue and margins to achieve the YMCA’s revenue and enrollment goals Meet with partners regularly to understand opportunities for expansion and challenges. With Marketing and Youth Development team, create and deliver presentations in response to requests for proposals Regularly monitor RFP opportunities for school districts in the GPY service area With Youth Development leadership and Business Intelligence teams, create and implement plan for stakeholder feedback collection; Identify trends and create action plans in response to data Coordinate responses with Youth Development leadership to build requests for proposals and respond to competitive threats Regularly conduct competitor analysis to deepen understanding of the child care service system as well as evolving trends in the industry Provide leadership for successful resolution of school partner issues to maintain and deepen relationships Perform other related duties as assigned.   ROLE SPECIFIC REQUIREMENTS A bachelor’s degree and 3-5 years of experience in school or child care administration and/or relationship management with an MBA preferred Educational system experience at school district level preferred Knowledge of the Child Care and Insurance industries or related experience Ability to handle multiple priorities at the same time and to achieve results under demanding timeframes Problem analysis and problem resolution at both a strategic and functional level Networking, persuasion, prospecting, public speaking, motivation for sales, prospecting, planning, identification of partnership needs and challenges Ability to make independent judgments, which have significant impacts on the organization Strong oral communication and presentation skills with the ability to relate to diverse audiences Ability to lead groups in a manner that builds consensus and a sense of teamwork Obtain and maintain all new hire certifications and trainings within 90 days of hire   OTHER DUTIES AND RESPONSIBILITIES All Greater Philadelphia YMCA staff are responsible for the following: COMMITMENT TO CHILD PROTECTION Ensure that children in the care of the GPY and participating programming are kept safe from harm. As a Mandated Reporter you are obligated to report ALL suspicions of abuse or neglect to the requisite state agency. COMMITMENT TO SAFETY Maintaining the safety of all members, program participants, and staff by identifying and correcting risk situations and ensuring incident-reporting procedures are followed. Ensuring the overall cleanliness of the facility. COMMITMENT TO MEMBERSHIP EXPERIENCE Commitment to member service and satisfaction, building and maintaining a culture of ensuring excellent Member Experience. A commitment to Diversity and Inclusion.   PHYSICAL REQUIREMENTS Ability to communicate information, instructions, and ideas so others will understand.  Must be able to exchange accurate information in these situations between staff, members, children, and volunteers accurately. The ability to maintain body equilibrium to prevent falling; ability to move 20 pounds independently and utilize the “buddy system” or team lift for heavier items.  The person needs to occasionally move about the program area to access materials, members/program participants, emergency equipment, etc. Constantly positions self to maintain program materials, including under desks, in closets, and on top of shelves. Must be able to remain in a stationary position for long periods of time. Ability to judge distances and spatial relationships so as to observe details at close range of objects where they actually are within a distance of 20 inches or less and 20 feet or more.   ENVIRONMENTAL CONDITIONS The physical environment requires the employee to possibly work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently required to use personal protective equipment to prevent exposure such as hearing protection and rubber gloves.   Acquire and maintain the following certifications: CPR/AED/O2 (valid 2 years with exception of Aquatics to renew annually), First Aid (valid 2 years) obtained through the American Red Cross Requisite OSHA online trainings (valid 1 year unless otherwise noted) Mandated Reporter Training (valid 5 years) Additional training and development specific to your role as reference in onboarding packet.   OUR CULTURE At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.   OUR MISSION To improve lives by connecting people to health, well-being, and to each other.   The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Salary : $65,000 - $72,000