What are the responsibilities and job description for the District Team Leader - After School Care - Full Time position at Greater Philadelphia YMCA?
POSITION PURPOSE
The District Leader position is a leadership position that is responsible for the Childcare Organization’s overall direction, coordination, operation, and success. The District Team Leader is directly accountable for the operation’s quality, family/child satisfaction and profitability of each site as well as District. The District Leader is GPYs liaison with site Team Leaders, educators, coaches, families, family organizations, school administration, and licensing agencies and representatives.
The District Team Leader provides daily support to a team of up to 15 BASE or ELC locations and offers ongoing leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding Site Leaders and Directors (Advanced and Program) accountable to the collective Greater Philadelphia YMCA expectations. The District Team Leader acts as the Childcare ambassador, modeling and coaching staff to provide each family a great experience
ESSENTIAL FUNCTIONS
For assigned District(s)/ELCs
Promote(s) and represent(s) the mission and values of the YMCA. Participate as a member of the association staff team and contribute to a consistent YMCA image.
Analyzes Net Promoter Scores to ensure the best family and child experience is delivered
Oversees the implementation of GPY’s chosen curriculum(s) and ensures high-quality program delivery and continuous improvement in all aspects of program operations
Maintains direct profit & loss responsibility for assigned Region, District and individual site(s)
Helps market all childcare and related programs – seeks out opportunities to promote the program at relevant school and community events. Responsible for the internal growth opportunities of all locations in their area
Ensures sites/programs meet state-specific licensing requirements
Implements effective standardized operating procedures to achieve and maintain the highest possible quality rating score
Develops positive, collaborative relationships with school administration, family-teacher organizations, outside vendor staff and GPY staff including Association Office support staff
Manages key HR functions including scheduling, hiring and managing the performance of staff, supporting and promoting staff development and training through coaching and mentoring, and communicating with staff on classroom issues and standard operating procedures
Creates and fosters a climate for motivation.
Mentors Site Team Leaders to ensure continuous growth through training, developing, direction, assessing performance, and providing feedback
Provides effective individual performance evaluations and recognition programs and awards
Creates and sustains an environment that values all people for their unique talents. Takes an active role in promoting and leveraging practices that support diversity, inclusion, global engagement and cultural competence.
Promotes and sustains an environment where Safety and Child Protection are at the highest priority and has zero tolerance for non-compliance
Read and be accountable to follow the “GPY Child Care SOP” reflecting CDC guidelines; cleaning/disinfection, hygiene, health screening, PPE; ratios, and all future procedural updates to maintain a safe and healthy environment for all.
Perform other related duties as assigned.
ROLE SPECIFIC REQUIREMENTS
Master’s degree preferred or equivalent education and experience
Minimum 2 years as a multi-unit manager
Direct P & L experience
Knowledge of child care licensing regulations preferred
Demonstrated ability to build collaborative relationships and foster teamwork
Experience working in a fast-paced, high-growth, entrepreneurial environment is a plus
Strong organizational skills and the ability to multi-task, prioritize work and manage deadlines
Must possess excellent judgment, problem-solving and decision-making skills
OUR CULTURE
At the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.
OUR MISSION
To improve lives by connecting people to health, well-being, and to each other.
Salary : $52,000 - $60,000