What are the responsibilities and job description for the Member Relations Coordinator position at Greater Sioux Falls Chamber of Commerce?
Job Description
Job Description
POSITION TITLE : Member Relations Coordinator
POSITION CLASSIFICATION : Full-time / Hourly
REPORTING RELATIONSHIP : Director of Member Relations
QUALIFICATIONS
- Excellent interpersonal and customer service skills.
- Strong attention to detail.
- Excellent time management skills and ability to prioritize tasks.
- Basic understanding of administrative and clerical systems.
RESPONSIBILITIES AND DUTIES
o Maintain official ribbon cutting calendar.
o Communicate with members to schedule events.
o Execute ribbon cutting ceremony events and serve as photographer as needed.
o Complete follow up communication with event host.
o Organize service & sales packets and committee orientation training books.
o Distribute membership renewal communications.
o Maintain records within the organization’s Customer Relationship Management (CRM) system – record & track member communications.
o Prepare and send routine physical membership-related mailings.
o Execute relationship calls to members and help with the payment process.
o Serve as Operation Thank You event assistant
o Serve as assistant to Chamber’s President / CEO
o Help to schedule member meetings for Vice President of Member Relations
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS
TO APPLY : Send a cover letter, résumé, and list of three references to plund@siouxfalls.com, with email subject line reading “Member Relations Coordinator Application.”
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