Mortgage Loan Officer

Job Description

Job Description

Position Description : At Greater State Bank, we help customers reach their dreams of becoming homeowners every day. We are searching for a qualified mortgage loan officer to guide customers through our mortgage application process. The loan officer will meet with clients to understand their goals and recommend plans that best fit their needs. The loan officer will gather and evaluate all necessary financial information, submit applications, and provide updates throughout the process. Our talented employees provide truly rewarding experiences for our customers, and we are committed to providing the same for them.

Objectives of this role

tHelp qualified borrowers successfully obtain mortgages

tEducate customers on mortgage rules and regulations, interest rates, and the application process

tAdvise customers, ensuring each is paired with a mortgage that best meets their needs

tWork as a cohesive team with loan processors and underwriters, collecting all documentation and information they need to process applications

tEnsure all deadlines are met, addressing and resolving all application issues in a timely manner

tCreate positive, lasting relationships with our clients and build a referral network

Responsibilities

tMeet with potential customers to evaluate their financial background and homeownership goals

tRecommend the mortgage plans that best align with customers backgrounds and needs, drawing on research and personal expertise

tCollect the financial documents and information needed to complete a mortgage application, performing research and conducting interviews as needed, and ensure that all information is complete and accurate

tResolve any application issues

tKeep an open line of communication with applicants throughout the process, providing updates and answering any questions that arise

tInform customers when their applications have been approved or denied

Skills and qualifications

tExcellent communication skills, both verbal and written

tEnthusiasm for providing customers with the best possible service

tUnderstanding of legal regulations as they pertain to mortgages

tAbility to make sound mortgage recommendations based on research, personal expertise, and customers financial backgrounds

tAbility to work collaboratively with loan processors and underwriters

tAbility to handle sensitive and / or confidential information professionally and discreetly

Preferred qualifications

tBackground in finance or accounting

tMortgage loan originator license

tWorking knowledge of loan origination software

tPrevious success in a customer service-oriented role

Physical Requirements

tSome pushing, pulling, lifting may be required

tSitting, standing, for long periods of time

Working Conditions

tOffice Desk

Greater State Bank is an Equal Opportunity Employer