Demo

Catering Sales Manager

Greathorse
Hampden, MA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 6/2/2025

The Starting Gate at GreatHorse

Events at the Starting Gate are unforgettable. The Starting Gate offers an event space perfect for hosting everything from galas and grand receptions to intimate gatherings and corporate meetings with a view! Every guest will remember our innovative event planning, in-house catering, and consistent delivery of exceptional service.

Event & Catering Sales Manager

GreatHorse

Position Summary :

The Catering Sales Manager serves as the key ambassador and is responsible for selling, booking, planning, and executing all events at the Starting Gate. The Catering Sales manager is the primary contact for the client, managing the relationship and communication from initial contact to event closure, billing, and follow-up. The expectation is the Catering Sales Manager will meet with all event organizers and guide them through the entire event planning process. This position will coordinate with the Sales Managers, Operations Managers, and Executive Chef on proper event space setup, food service, and clean-up details for all events as well as any other event details.

Your Role :

  • Serves as the client's main point of contact for the entire event process.
  • Monitor and ensure that clients and their guests receive excellent customer service throughout the event planning process and follow up post-event to solicit feedback.
  • Report any feedback to the senior sales manager and operations managers promptly.
  • Provide facility tours for potential clients to sell the merits of the facility appropriate for the occasion.
  • Manage all billing and payment transactions involved with events in NorthStar technology.
  • Develop a complete knowledge of all event spaces, menus, wine lists, and miscellaneous services.
  • Coordinate marketing efforts with the sales team to promote the Starting Gate in its event facilities.
  • Facilitate and execute client events by being onsite a reasonable time before the event's start time to the event's conclusion.
  • Maintain a detailed log of all event inquiries, declined business, and book business.
  • Attend networking events and professional association meetings to enhance the value and quality of service to the public.
  • Maintain reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal state, and local standards.
  • Adapts to changing duties as required, based on business needs.

Your Skills :

  • Excellent event planning and communication skills
  • Detail oriented.
  • Sales experience
  • Quick learner
  • Physical ability and stamina to stand or walk around for an extended period.
  • Availability to work various shifts, including weekends and evenings
  • Multi-tasking abilities
  • Ability to remain calm and professional in a fast-paced work environment.
  • Desirable requirements :

  • Degree in Food Service / Hospitality Management (or related) is preferred.
  • Must be able to stand and walk for extended periods.
  • Have a good attitude and participate as a member of the team.
  • Able to work a flexible schedule, including nights, weekends, and holidays.
  • Physical Demands :

    Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity most of the workday.
  • Required to exert physical effort in handling objects more or less than 30 pounds.
  • Required to walk or stand for extended periods.
  • GreatHorse, LLC EEO Statement : The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics : race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status .

    Salary : $60,000

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