Assistant Manager

Job Overview:
We’re searching for a dedicated and enthusiastic Assistant Manager to join our team. This role is perfect for someone who thrives on delivering exceptional customer service, enjoys solving problems, and wants to help lead a team to success. As an Assistant Manager, you’ll play a key role in the day-to-day operations, helping to maintain a high standard of service and ensuring that both our team and our customers are well-supported. This position will require you to to be flexible, as location needs may vary between three offices in the Cedar Rapids/Marion area. If you’re ready to grow your career with a company that values teamwork, integrity, and a passion for excellence, we’d love to meet you.

Key Responsibilities:

• Support the Manager in overseeing daily operations, ensuring that everything runs smoothly and efficiently.
• Act as a role model for exceptional customer service by assisting customers with their storage and truck rental needs, both in person and over the phone.
• Help create a positive, organized, and professional work environment by maintaining clean facilities and fostering a team-focused atmosphere.
• Take the lead in resolving customer inquiries and concerns, demonstrating empathy and a solutions-oriented approach.
• Assist in training and mentoring team members to ensure they meet high standards of service and professionalism.
• Ensure compliance with company policies and procedures.
• Actively collaborate with the Manager and team to identify opportunities for improvement and implement changes to enhance efficiency and customer satisfaction.

What We’re Looking For:

• A Problem-Solver: You’re resourceful and proactive, with a knack for tackling challenges head-on.
• Customer-Focused: You go above and beyond to ensure customers feel valued and supported. We want to delight our customers.
• Team Leader: You enjoy mentoring and inspiring others, creating a positive environment where everyone thrives.
• Dependable and Trustworthy: You take responsibility for your actions and lead by example, setting a high bar for integrity and professionalism.
• Growth-Minded: You’re eager to learn, adapt, and grow with a company that values innovation and forward thinking.

Benefits of Joining Our Team:

• 401(k) with matching
• Health, dental, and vision insurance
• Short and Long Term Disability with Life Insurance
• 6 Paid Holidays
• Paid time off
• Opportunities for growth within a supportive, team-focused environment

Shift:
Day shift between the hours of 7am and 6pm Monday through Friday; 7 am to 1 pm Saturdays

Location:
This is an in-person position at one of three locations in the Cedar Rapids/Marion area

Apply Now!
If you’re passionate about delivering outstanding service, leading a team, and helping a company grow, we want to hear from you. Join us in making a difference for our customers and team every day.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $17 - $20