What are the responsibilities and job description for the Customer Service Representative position at Green Acres Storage?
Overview
We’re looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. This role is all about creating a positive experience for every customer while helping them find the best solutions for their storage and truck rental needs. If you take pride in your work, thrive in a supportive team environment, and are excited to grow with a company that values integrity, service, and excellence, we’d love to meet you.
Key Responsibilities
- Welcome customers with a friendly, professional attitude, making them feel valued and supported.
- Help customers find the right storage solutions and truck rental options by actively listening to their needs and providing expert recommendations.
- Handle sales transactions with accuracy and attention to detail, ensuring a smooth and efficient experience for customers.
- Maintain a clean, organized workspace that reflects the pride we take in our facilities.
- Respond to customer inquiries with empathy and a solutions-focused approach, demonstrating commitment to exceptional service.
- Collaborate with team members to create a positive, cooperative work environment that puts customers first.
What We’re Looking For:
- Dedication to Excellence: You take pride in doing things right the first time and maintaining high standards in everything you do.
- Customer-First Mindset: You enjoy helping people and building genuine connections.
- Team Player: You thrive in a collaborative environment and value the success of the team as much as your own.
- Integrity and Respect: You’re trustworthy, honest, and approach every situation with care and professionalism.
- Growth-Oriented: You’re eager to learn, improve, and grow with a company that values forward thinking.
Benefits of Joining Our Team:
- 401(k) with matching
- Health, dental, and vision insurance
- Short and Long Term Disability with Life Insurance
- 6 Paid Holidays
- Paid time off
- Opportunities for growth within a supportive, team-focused environment
Shift:
Day shift between the hours of 7am and 6pm Monday - Friday; 7 am to 4 pm Saturdays and 10 am to 2 pm Sundays
Location:
This is an in-person position at our Ankeny location
Apply Now!
If you’re excited about the opportunity to grow, contribute, and make a difference, we want to hear from you. Join us in creating positive experiences and delivering exceptional service every day.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $16 - $18
