Patient Access Representative (Nights)

Job Opportunity: Patient Access Representative at Green Bay ER & Hospital

Job Pay: $19.50 - $25.00 DOE

Join our dedicated team at Green Bay ER & Hospital, where we pride ourselves on providing expert ER care, shorter wait times, and an unwavering commitment to our patients’ well-being.

We are currently seeking a detail-oriented Patient Access Representative (PAR) to enhance our exceptional service.

Position Overview:

As a Patient Access Representative, you will be the first point of contact for our patients and guests, greeting them in a friendly and courteous manner. Your role will involve managing the check-in and check-out processes, ensuring accuracy in obtaining essential patient demographic information, financial information, and insurance details. You will also be responsible for securing necessary signatures and collecting co-pays. Maintaining a neat, professional appearance and an organized work area is essential to this role.

Key Responsibilities:

1. Healthcare Insurance Knowledge

• Familiarity with various insurance providers, billing practices, and authorization requirements.

2. Medical Reception Experience:

• Prior experience in a medical office or hospital setting, including handling patient check-ins and check-outs, scheduling appointments, and managing patient records.
• Ability to verify insurance coverage, collect co-pays, and explain financial responsibilities to patients.
• Skilled in using medical software systems for scheduling, billing, and patient data entry.

3. Communication and Customer Service Skills:

• Strong interpersonal skills to ensure positive interactions with patients, staff, and healthcare providers.
• Ability to handle sensitive situations with empathy, especially when discussing billing and insurance matters with patients.

4. Organizational and Multitasking Abilities:

• Efficiently manage front desk operations, from phone calls and patient inquiries to appointment coordination.
• Detail-oriented, ensuring accurate record-keeping and adherence to HIPAA and other confidentiality standards.

Qualifications:

• At least 2 consecutive years of previous medical registration experience in an emergency department setting is preferred.
• High School Graduate or equivalent.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Proficiency in computer systems and electronic health records is a plus.

Why Join Us?
At Green Bay ER & Hospital, you’ll be part of a compassionate team dedicated to delivering high-quality care. We offer a supportive work environment, opportunities for professional growth, and a chance to make a real difference in the lives of our patients and their families.

Advantages of Bellevue, Wisconsin:

• Near highways 41, 43, and 29.
• Close to Austin Straubel Airport, Lambeau Field and many more shopping, dining, outdoor recreation and vibrant cultural attractions.
• Access to public transportation.

Benefits:

• $0 Premium Benefits- Medical, Dental, Vision*
• 401K
• STD / LTD
• $50K Basic Life Insurance*
• Supplemental Policies*
• Employee Stock Purchase Program
• Employee Assistance Program

Incentives:

• Shift Diffs
• Work-Life Balance
• Concierge-Style Environment
• Low Acuity / Private Commercial Patients
• Great Culture

If you’re a motivated individual with a passion for patient care and a commitment to excellence, we’d love to hear from you!

Job Type: Full-time

Pay: $19.50 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Emergency Medicine

Schedule:

• 12 hour shift
• Night shift

Experience:

• Hospital / Clinic Setting: 1 year (Required)
• Patient Access Rep: 2 years (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Salary : $20 - $25