What are the responsibilities and job description for the Front Desk Receptionist position at Green Dental?
Front Office Coordinator – Join Our Amazing Team at Green Dental!
Are you a highly organized, detail-oriented multitasker who thrives in a teamwork enviroment? Green Dental is looking for a Front Office Coordinator to be the welcoming face of our practice! If you love helping people, staying organized, and creating a positive experience for patients, this could be the perfect fit for you.
About Us:
For ever 45 years we have served patients in the Owen and Green County with the highest level of patient care. At Green Dental, we take pride in providing top-tier dental care while fostering a team-driven, supportive work culture. We genuinely care about our patients, our community, and each other!
Position Details:
Location: Spencer, IN
Schedule: Full-time, Monday – Friday, 7:30 AM – 5:00 PM (monthly flex day opportunities available!)
Key Responsibilities:
- Greet & welcome patients with warmth, making them feel at ease.
- Answer and manage phone calls professionally, directing them as needed.
- Schedule and manage appointments for multiple providers.
- Verify insurance coverage and maintain accurate patient records.
- Utilize Dentrix Ascend and stay up to date with new features as they roll out.
- Assist with administrative duties such as data entry, filing, proofreading, and managing office supplies.
- Handle patient inquiries and concerns with patience and professionalism.
- Call in or fax prescriptions as needed.
- Maintain compliance with HIPAA regulations when handling patient information.
- Oversee office organization & upkeep (cleaners handle deep cleaning, but occasional disinfecting, vacuuming, and restroom tidying may be needed).
- Manage the recare system for hygiene patients to ensure continuity of care.
- Collaborate with team members to improve office efficiency and the patient experience.
What We’re Looking For:
- Exceptional multitasking skills – able to handle multiple schedules & tasks while keeping a positive attitude under pressure.
- Strong customer service skills – ability to create a welcoming and professional experience for patients.
- Tech-savvy & detail-oriented – proficiency in excel and word, ability to learn new systems like Dentrix Ascend and comfortable walking IT support through basic technology issues.
- Excellent written & verbal communication skills – must be professional, clear, and solution-oriented.
- Strong organizational & administrative abilities – ability to proofread, track details, and maintain accurate records.
- Self-motivated & team player – willing to take initiative while collaborating with others.
- Professionalism with attendance & accountability – reliability is a must!
Why You’ll Love It Here:
Supportive, tight-knit team – We truly care about each other and the patients we serve.
Growing practice – Be part of something exciting!
We celebrate our hard work!
- Annual staff reward trip
- Monthly team bonuses
- 401K match up to 3%
- Childcare/Healthcare stipend
- Sick & PTO time
If you’re looking for a long-term dental home where you can grow, thrive, and feel valued, we’d love to meet you!
Job Type: Full-time
Pay: $15.01 - $16.02 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Spencer, IN 47460 (Required)
Work Location: In person
Salary : $15 - $16