What are the responsibilities and job description for the Sales Coordinator position at Green Dot Labs?
About Green Dot Labs :
Green Dot Labs is a premier consumer cannabis brand, an industry pioneer, a leader in the Colorado adult-use market, and a soon-to-be leader in Arizona (entering in 2025).
Green Dot Labs was formally established in 2014, but its roots trace back to 2008 when husband and wife founders Dave and Alana Malone began their journey in the state's medical market. Since then, the Green Dot Labs team has tirelessly refined and honed its exceptional, ultra-premium cultivation model – marking its dedication to producing the purest reflections of cannabis’ abundant potential flavors, effects, and wellness benefits.
Green Dot Labs’ tireless work has paid off, earning the brand an obsessive following among the most discerning cannabis consumers. According to BDSA, in 2024 Green Dot Labs was Colorado’s #1 Selling Premium Brand, 1 Selling Independent Flower Brand, #1 Selling Concentrates Brand, #1 Selling Premium Pre-Roll Brand, #1 Selling Live Resin Brand, and the state’s #1 Selling Live Resin Vape Brand as well.
Green Dot Labs will begin offering its enormous, growing, world-class library of 200 exclusive strains to cannabis lovers in Arizona in the first half of 2025.
Summary :
The Sales Coordinator supports Green Dot Labs’ sales goals through program administration and support. This position works directly with the sales representatives in support of sales order entry, database management, interdepartmental coordination, and sales asset support. The Sales Coordinator plays a key role in ensuring the smooth flow of sales processes.
Strong communication with team members and related departments including Sales Operations and Order Fulfillment are essential, as is a thorough knowledge of GDL’s sales program and products. A customer-first, sales-oriented mindset is a must.
Account Support :
- Create and submit accurate Sales Orders in Salesforce, leveraging purchase orders, salesperson and buyer insights, order history, retailer requirements and VMI tools, such as Headset Bridge to ensure optimal product mix and stocking levels
- Generate and maintain supporting order documents and customer product database information including Purchase Order summaries and product information tables
- Review, convert and optimize mix for inbound buyer-generated orders in Salesforce
- Create, submit and track credit memos and replacement requests for promotions, incentives, trainings and consumer support requests :
- Provide weekly credit requests summaries to sales management and finance
- Record, monitor and report on returns with relevant information
- Track all promotions and initiatives by customer and date
- Support distribution of sales marketing resources from Brandfolder as needed
- Log individual customer-related activities in Salesforce as they happen
Sales Administration :
Data Reporting and Database Administration :
Education, Experience, & Other Requirements :
Green Dot Labs and all of its affiliated companies provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are hired and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
