What are the responsibilities and job description for the Assistant Store Manager - Cannabis position at Green Dragon?
Green Dragon is one of Colorado's largest cannabis companies, continually growing with multiple locations in Florida and Michigan! We are currently seeking a motivated and dependable candidate to take on Assistant Manager role at our Wilton Manors, FL location.
ESSENTIAL JOB FUNCTIONS
- Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
- Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
- Maintains a positive attitude that creates a positive work environment
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Has full understanding of the budtender and manager training binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Addresses and communicates any employee performance issues to Store Manager
- Responsible for accurately and efficiently receiving and processing orders
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
REQUIREMENTS AND QUALIFICATIONS
- 1 or more years of management experience in a retail store environment leading a team of people
- Strong communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- METRC experience preferred
- Efficient in Google and Microsoft Office
- High school diploma/GED required
- PHYSICAL REQUIREMENTS
- Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
- Must have reliable transportation to store
- BENEFITS
- Employee Discount Program
- Opportunity for Advancement
- Health Ins. Benefits after 90 days
Green Dragon is an Equal Opportunity Employer
#INDFLRETAIL
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Ability to Commute:
- Lake Worth, FL 33467 (Required)
Ability to Relocate:
- Lake Worth, FL 33467: Relocate before starting work (Required)
Work Location: In person
Salary : $19