What are the responsibilities and job description for the Mold Technician/ Crew Chief position at Green Home Solutions of West Hartford?
Mold Tech
We do mold and odor remediation. We strive to provide quality customer service.
Training will be offered
Mold Tech $20.00 to $25.00 per hr
Crew Chief $25.00 to $35.00 per hr
We do mold and odor remediation. We strive to provide quality customer service.
Training will be offered
Mold Tech $20.00 to $25.00 per hr
Crew Chief $25.00 to $35.00 per hr
Responsibilities
- Provide customer service and support visits and tie workflow to schedules to ensure maximum efficiency.
- Manage all testing, remediation and services to ensure proper processes.
- Effectively use POS/CRM system to complete jobs properly and coordinate with the team and customers.
- Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.
- Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
- Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.
- Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.
Qualifications & Skills
- Technical degree or certification, or willingness to become certified in GHS offered courses
- Awareness of health and safety issues
- Ability to adapt to work schedules and flexible shifts
- Excellent customer service, communication and self-management skills
- Must have transportation
- Valid Drivers license
- Pass drug and background check
- Be able to work in attics and basements and crawl spaces and confined spaces.
Salary : $20 - $25