Resident Care Manager

Job Summary:

This position assists the Resident Services Director and/or the Health Services Director with monitoring resident health, including:

• Record Keeping

• Scheduling of Personal Care Assistants, developing daily tasks and making assignments

• Self- Medication Monitoring and Record Keeping

• Initiate and Maintain Emergency Packets

• Organization of Resident Charts

Job Duties:

Essential Functions

• Support the mission, vision, and culture of the organization through positive communication and leadership.

• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow associates, physicians, pharmacies and other vendors or persons.

• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions.

• Able to maintain work pace appropriate to given work load. Perform activities on schedule while maintaining regular attendance and punctuality within specified tolerance.

• Medication management: monitor associates in administration of medication, including frequent audits of medication records; order medications from pharmacy and maintain records; assure that medications are properly stored and cared for.

• Observe residents' health status, take actions to address concerns within scope of practice, record significant changes, and notify Resident Care/Services Director, and in his/her absence the Executive Director. Also notify the resident's physician and pharmacist of resident's condition and reactions to drugs, treatments and significant incidents.

• Lift and/or transfer residents as needed.

• Correct environmental hazards in appropriate and safe manner.

• Maintain residents' records daily in a timely manner and in accordance with company policy and

Resident Services Coordinator 10/2023

procedures. This includes documentation related to: medication distribution; leisure activities; incidents and observations; chart any changes in resident's physical condition and/or behavior; visitors; etc. Observe and document the health and emotional condition of each resident and promptly report all changes to the Resident Services Director.

• Function as point of contact during shift for communication with supervisors, doctors, or families.

• Stock medical and office supplies on a weekly basis.

• Follow up weekly on bath schedules and vital signs (blood pressure, weight and respiration, etc.).

• Evaluate resident care needs and determine required level of care.

• Update medical charts and care plan.

• Maintain all health equipment for safety and proper function.

• Review and implement incident reports; evaluate for need of intervention to minimize risk of further occurrences.

• Schedule Personal Care Assistants and develop daily tasks and make assignments.

• Incorporate State Department of Social/Facility Services/Public Welfare/Licensure requirements during in-service training and orientation.

• Check resident's files weekly for appropriate and necessary signatures.

• Perform work assignments and attend required in service training. Report concerns and problems to supervisor.

Added Responsibilities

• Respond appropriately to changes in the work setting.

• Be familiar with Greenlake Policies & Procedures Manual and Greenlake Associate Handbook.

• Perform other related assignments as required.

• Attend required in-service training.

• Cover work of any resident services staff when necessary. Accountabilities:

• Act on constructive feedback by listening to supervisor(s), customers and peers

• and use it to improve performance

• Maintain resident, employee, and community confidentiality; abide HIPPA laws.

• Respect Resident's Rights.

• Demonstrate positive attitude and ability to work well with all people, particularly the elderly.

• Promote positive work environment that emphasizes teamwork.

• Demonstrate willingness to help other staff whenever needed.

• Observe standard precaution procedures and all safe workplace measures.

• Report any suspected or observed abuse, neglect or misappropriation of property or funds of a resident to the appropriate licensing agencies.

Job Specifications:

Skills

Resident Services Coordinator 10/2023

• This position requires a high school diploma or equivalent certificate and prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.

• Must possess a certified nursing assistant certification.

• Able to speak, read, write and understand the English language fluently.

• Must have reliable transportation to travel for assessments and other outreach, automobile insurance as required by law and a valid driver’s license. Effort

• Maintain mental alertness, attention, and concentration for necessary periods.

• Apply common sense understanding and carry out instructions (written, oral or diagrammatic).

• Adapt to situations requiring the precise attainment of set limits, tolerances, or standards.

• Regularly required to sit and talk or listen.

• Able to stand, stoop and bend frequently, lift up to 20 pounds and push up to 40 pounds. When lifting must use necessary safety equipment if applicable and apply safety training during lifting. Failure to use proper safety equipment will result in disciplinary action and grounds for termination. Also must have the ability to talk, hear, sit, use hands and fingers, handle/feel objects, tools or controls, and reach with hands and arms.

• Specific vision requirements for this job include close vision, depth perception, and the ability to adjust the focus of the eyes.

• Possess adequate physical stamina to move freely about the Community and assist residents where needed, including in emergency situations.

The physical demands described must be met by every associate. Reasonable accommodations may be considered to enable individuals with disabilities to perform essential job functions.

Working Conditions:

• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.

• The noise level in the work environment is usually moderate to noisy.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to Commute:

• Kennewick, WA 99336 (Required)

Ability to Relocate:

• Kennewick, WA 99336: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25