What are the responsibilities and job description for the Shift Manager position at Green Lantern Pizza?
Green Lantern Pizza is seeking a Shift Manager candidate who is motivated, team-oriented, friendly, dependable, and has the drive to provide excellent service in a high-paced Pizza restaurant!
Put your application in and join our family of serving the Best Pizza in Town since 1955!!
Summary of Position :
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Assist in opening and closing the store as well as team member training to ensure that all team members can execute food quality consistency that meets company labor cost, cleanliness, & efficiency standards.
- Ensure that all food and products are consistently prepared and served according to the Green Lantern's recipes, portioning, cooking, and serving standards.
- Achieve company objectives in service, quality, the appearance of facility and sanitation, and cleanliness through training of team members and creating a positive, productive working environment.
- Make on-the-spot organizational decisions to ensure the highest possible quality & performance & service standards.
- Assist in handling guest issues & complaints to ensure guest satisfaction while gathering customer feedback information to share with their team members & upper management.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection & ensure all equipment is working properly by following the companies Daily Operations Procedures.
- Ensure all team members are compliant with attendance, uniforms, station clean-ups & closing procedures and will be available if team members do not show up for work.
- Be knowledgeable of Green Lantern policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the Green Lantern, team members, and guests.
- Provide advice and suggestions to Management or Ownership.
- Execute any duty or task assigned by Management or Ownership.
Qualifications :