What are the responsibilities and job description for the HR Technology Specialist II position at Green Leaf Payroll & Business Solutions Inc?
Position Summary
As an HR Technology Specialist II at Green Leaf, you will take on a more advanced role in implementing and supporting HRIS solutions for our clients. You will work with our mid-market level clients, guiding them through HRIS implementation, configuration, and ongoing support. You will act as a subject matter expert, ensuring that clients optimize their use of our HR technology to streamline HR functions such as onboarding, terminations, HR metric tracking, recruitment, and performance management.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Manage end-to-end HRIS implementation projects for mid-market and larger clients, ensuring seamless setup and adoption.
- Conduct discovery sessions to assess client needs and align system configurations accordingly.
- Act as the primary point of contact for clients throughout the implementation process, providing expert guidance on HR technology best practices.
- Collaborate with internal teams to ensure smooth data migration, testing, and system go-live transitions.
- Configure HRIS modules to match client requirements, including workflows, employee lifecycle management, and reporting structures.
- Identify and recommend process improvements to enhance client efficiency and system functionality.
- Conduct system testing and validation to confirm accuracy and operational readiness before deployment.
- Lead hands-on training sessions for HR teams, end-users, and administrators to ensure optimal system usage.
- Develop and maintain comprehensive training materials, user guides, and troubleshooting resources.
- Provide post-implementation support, resolving complex system issues and optimizing client usage.
- Assist clients with tracking key HR metrics, generating reports, and analyzing workforce trends using HRIS tools.
- Provide guidance on compliance-related configurations, such as audit tracking, document retention, and security roles.
- Stay informed about HR technology trends and industry compliance requirements to provide strategic recommendations to clients.
- Performing other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor’s degree in Human Resources, Business, Technology, or a related field; or equivalent combination of education and experience.
- 3 years of experience in HRIS implementation and support, preferably within a Payroll/HRIS company.
- Proficiency in HR software, system configuration, and reporting tools (Preferably UKG Ready).
- Strong knowledge of HR functions, including onboarding, recruitment, terminations, and performance management.
- Experience working directly with clients on HRIS setup, troubleshooting, and process optimization.
- Excellent organizational and communication skills, with the ability to train clients on system use.
- Ability to work independently and manage multiple projects and deadlines. Project management experience is a plus.
- Strong computer aptitude, which includes expertise with Microsoft Excel and Word
- Strong problem-solving skills and a customer service-oriented approach.
- Strong customer service orientation.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.