What are the responsibilities and job description for the Ski Technician SPT 5 position at GREEN MOUNTAIN CORPORATION?
Job Details
Description
Our ski technicians are the heart of our service program, providing customers with technical know-how while providing repair and maintenance expertise for their equipment. In addition to friendly and knowledgeable customer service, technicians are responsible for a variety of ski and snowboard services, including boot fitting; binding installation and adjustment; function testing; ski/snowboard tuning, including stone grinding and hot waxing; delamination repair; base welding and epoxy work. Technicians also perform general shop maintenance, including ski tuning machines. During the busiest part of our season, technicians are often asked to help out in other parts of the store as well, all while ensuring the cleanliness, safety, and functionality in all aspects of the shop operations.
All Peter Glenn technicians hold customer safety as a primary consideration. All equipment returned to customers from our shop has been carefully examined and cared for as though it were our own. Our customers know this and as a result our ski techs are respected and trusted as the professionals they are.
Skills/Requirements
- A passion for mountain sports and lifestyle and the ability to share that passion with customers
- Knowledge of, or a keen desire to learn, about winter sports equipment and accessories
- Proven problem-solving ability: effectively identifying, analyzing, following through, and resolving issues, and a proven ability to show attention to detail
- Great attitude & quick learner
- Mechanically inclined
- Effective communication skills-- clear, concise, and positive, both written and verbal
- Excellent customer service skills
- Self-starter with ability to multi-task
- Ability to complete tasks quickly and under pressure
- Remain current on new industry products and trends; demonstrate knowledge of products
Qualifications/Education:
- High School Diploma or Equivalent
- Retail experience required
- Experienced or certified (certification is available through equipment manufacturers) is a plus.
- Experience working on skis and snowboards a plus. Willing to train the right applicant
- Must be fluent in English, fluency in second language highly desirable
- Able to tolerate prolonged periods of standing, and walking short distances
- Able to tolerate squatting, lifting (ski/snowboard equipment, some boxes up to 50 lbs, with assistance) are also required
Benefits:
Benefits include a fun team environment, competitive pay, and 401K. Also, as a Peter Glenn employee not only can you gain knowledge through https://www.expertvoice.com training website but earn super discounts below wholesale on all of your favorite brands.
