What are the responsibilities and job description for the Part-Time/On-Call Night Auditor position at Green Mountain Inn?
Job Summary:
A Part-Time Night Auditor is responsible for managing front desk operations during overnight shifts, balancing daily financial transactions, providing customer service, and ensuring the safety and comfort of guests. This role combines accounting responsibilities with front desk duties.
Key Responsibilities:
- Front Desk Operations:
- Check guests in and out of the hotel.
- Respond to guest inquiries, requests, and complaints in a professional and courteous manner.
- Handle reservations, cancellations, and modifications.
- Night Audit and Financial Balancing:
- Reconcile and post daily transactions from various hotel departments.
- Prepare daily financial reports for management review.
- Balance cash registers and credit card settlements.
- Safety and Security:
- Monitor the premises and ensure security protocols are followed.
- Handle emergency situations, including notifying appropriate personnel.
- Customer Service:
- Provide concierge services, such as local area information and arranging transportation.
- Assist with special requests and guest needs during the night shift.
- Administrative Tasks:
- Prepare invoices, bills, and financial statements.
- Manage room availability and ensure accurate inventory management.
Qualifications and Skills:
- Previous experience in hospitality or accounting is a plus.
- Strong attention to detail and numerical skills.
- Excellent communication and customer service skills.
- Ability to work independently with minimal supervision.
- Proficiency in hotel management software and basic computer skills.
- Ability to handle stressful situations calmly and professionally.
Work Environment:
- Overnight shifts, from 11:00 PM to 7:00 AM.
- Part-time hours, often sometimes including weekends and holidays.
Physical Requirements:
- Standing for extended periods.
- Light lifting, bending, and reaching as needed.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational integrity of our hotel during night hours.
Job Type: Part-time
Pay: $23.00 - $27.00 per hour
Expected hours: No less than 16 per week
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $23 - $27