Operations Manager

Position: Operations Manager

Job Overview The Operations Manager at Gluska Management is a pivotal role responsible for ensuring the seamless and efficient functioning of the company’s office operations across multiple departments, including HR, shipping, customer service, marketing, brand development, online development, and more. This role requires a highly organized, strategic, and results-driven individual with strong leadership skills and the ability to manage diverse teams effectively. The Operations Manager will align operational processes with Gluska Management’s strategic goals, ensuring productivity, cost-effectiveness, and compliance.

The selected candidate will become eligible for insurance compensation in addition to their regular salary after 3 months of employment, contingent upon their performance and suitability with the company.

Key Responsibilities:

• Oversee daily operations across all departments to ensure smooth and efficient workflows.
• Develop and implement operational policies and procedures to drive productivity and efficiency.
• Collaborate with department heads to set goals, monitor performance, and drive continuous improvement initiatives.
• Manage budgets, forecasts, and financial plans related to office operations.
• Ensure compliance with corporate policies, industry regulations, and legal requirements.
• Lead initiatives to optimize processes, improve workflows, reduce costs, and enhance overall efficiency.
• Establish and maintain strong communication channels with external partners, suppliers, and vendors.
• Oversee HR operations, including recruitment, onboarding, training, and employee development, fostering a positive work environment.
• Monitor customer service team performance to maintain high levels of customer satisfaction.
• Lead cross-functional projects to support business growth and development.
• Research and explore new business opportunities and support the expansion of existing brands in collaboration with the CEO/Owner.

Key Expectations:

• Strong analytical and problem-solving skills to address operational challenges.
• Excellent communication and interpersonal skills for effective interaction with internal teams and external stakeholders.
• Strategic mindset with the ability to work collaboratively across departments.
• Demonstrated success in improving operational efficiency and implementing process enhancements.
• Proficiency in MS Office and other relevant digital tools.
• Experience in leadership roles, particularly in retail or similar environments.

Reporting Structure The Operations Manager reports directly to the CEO/Owner of Gluska Management. This role involves close collaboration with department heads and senior management to ensure alignment with the company’s strategic objectives.

As Operations Manager, you have the authority to terminate employees with prior approval from the CEO/Owner. Advanced disciplinary actions must also receive prior consent from the CEO/Owner.

Qualifications:

• Bachelors Degree preferred.
• Proven experience as an Operations Manager or in a similar leadership role, with expertise in HR, office management, marketing, brand development, sales, and customer service.
• Strong project management skills, with proficiency in project management tools.
• Demonstrated experience in budgeting, forecasting, and financial management.
• Knowledge of legal and regulatory compliance related to office operations.

Team Collaboration The Operations Manager plays a critical role in fostering a culture of teamwork and collaboration at Gluska Management. Effective coordination across departments is essential to ensure alignment with company goals. As a leader, the Operations Manager must promote open communication, mutual support, and collective problem-solving.

Professional Development Gluska Management is committed to the professional growth of its Operations Manager. The company provides opportunities for training, certifications, and participation in industry events. This emphasis on continuous learning and staying informed about industry trends ensures the Operations Manager remains equipped to lead effectively and contribute to the company’s success.

Job Type: Full-time

Pay: $73,335.00 - $130,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $73,335 - $130,000