Solar Energy Technician Specialist

Job Description
We are seeking a highly skilled Solar Service Technician to join our team at Green Power Energy. As a key member of our service team, you will play a crucial role in ensuring the smooth operation of our customers' photovoltaic solar systems. Your expertise will be essential in diagnosing and resolving issues efficiently, providing top-notch customer service, and maintaining our high standards of quality.

Responsibilities:

• Travel to project sites in a company vehicle to repair and diagnose existing solar systems.
• Photo-document all aspects of the site that are required.
• Develop a positive relationship with customers to establish rapport and to gather information from the site as needed.
• Conduct a physical site audit using auditing tools including a tablet/phone with apps, measuring devices, and other related equipment.
• Communicate with their supervisor or product manufacturer from the field to resolve service cases.
• Perform other duties as assigned.

Requirements:

• Must have general knowledge of residential solar systems and their components.
• Must have tremendous customer service skills.
• Must be able to understand troubleshooting techniques of solar equipment.
• Must have the ability to physically repair components of a solar system, including but not limited to inverters, panels, wiring, monitoring devices and conduit.
• Must be able to lift 50lbs and have the ability to climb ladders and work on rooftops.
• Self Motivated individual who works well alone.
• Safety conscious individual who is able to setup and climb a ladder.
• Provide and maintain a current driver's license and a clean driving record.
• Punctuality and strong communication is a must.
• Follow safety guidelines for working with fall hazards.
• Ability to pass a pre-employment driving record and criminal background check.
• Be able to use technology such as Dropbox and Google Calendar.