What are the responsibilities and job description for the Branch Manager position at Green Queen?
Description:
The Branch Manager is responsible for directing and supervising day-to-day operations in the assigned branch location, ensuring delivery of quality customer service, and achieving sales and productivity goals.
Job Duties
- P&L responsibility and ability to manage team to meet objectives.
- Hire, train, and motivate employees of various skill levels.
- Identify training needs and opportunities; develops and implements a plan for meeting those needs.
- Conduct regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provide guidance and leadership to enable staff to meet goals and objectives.
- Collaborate with district manager to set performance standards.
- Maintain and develop positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
- Collaborate with other managers and district managers regarding advertising, marketing, and growth campaigns.
- Assists with start-up, development, and growth of new branches as needed.
- Performs other related duties as assigned.
Required Skills and Education
- 3 years of experience as a branch manager, required.
- Experience in lawn care, preferred.
- Must have excellent sales, customer service, and interpersonal skills.
- Must have effective and professional verbal and written communication.
- Experience working with technology, including Microsoft applications, required.
- Strong ability to remain organized, multitask, and deliver results in a timely manner.
- Must be passionate about the Company's mission and able to promote and communicate the philosophy, mission, and values to external and internal stakeholders.
Physical Requirements
- Ability to lift 50 pounds, with or without any accommodation.
- Ability to be on your feet for 8 hours a day.
- Ability to walk on different terrains.
- Ability to drive a company vehicle with a valid driver’s license and clean MVR.
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