What are the responsibilities and job description for the Retail Grocery Store Manager- Eastchester position at Green's Natural Foods?
We are seeking a dedicated Retail Grocery Store Manager to plan and lead the daily operations of an assigned supermarket in an ongoing effort to increase store sales and profitability. The ideal candidate will be responsible for managing inventory, ensuring exceptional customer service, and maximizing sales opportunities.
Supervisory Responsibilities:
- Oversees the daily workflow of the store.
- Schedules and assigns staff to ensure efficient operations and optimal customer experience.
- Recruits, hires, develops, and trains staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with policy.
Duties/ Responsibilities:
- Develops and implements strategies to improve customer service and experience on an ongoing basis.
- Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests.
- Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
- Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
- Develops and/or implements inventory control and security systems.
- Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required.
- Responsible for maintaining overall store conditions, the store meets the expectations of the customers, and lives up to its predefined brand image.
- Responsible for the store meeting the financial targets.
- Performs other related duties as required.
Required Skills/Abilities:
- Exceptional customer service and managerial skills.
- Excellent verbal and written communication skills.
- Excellent organizational and timemanagement skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to understand, create, and implement a budget.
Education and Experience:
- 5 years retail grocery experience
- At least two years of experience in retail administration preferably in supermarket management, with increasing levels of responsibility required.
Physical Requirements:
- Must be able to lift up to 50 pounds at times.
- Must be able to traverse and access all areas of the supermarket.
Benefits:
- Bonus potential
- 401(k) plus match
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
About Green's Natural Foods
Our stores provide all-natural and organic products in a friendly and helpful atmosphere, with aisles of traditional grocery complete with frozen, healthy home, vitamins & supplements, health & beauty, fresh produce, hormone and antibiotic free meats and bulk foods. Ada's Natural Market, Mother Earth’s Storehouse, Green’s Natural Foods, and Ellwood Thompson’s Local Market also offer chef-prepared ready-to-go foods, a 100% organic juice & smoothie bar, a free-trade coffee bar with fresh-baked-daily baked goods, and so much more!
