The Hospitality Associate, referred to as a "Budtender," is responsible for creating a world-class customer experience for every individual who enters the store. This position is accountable for executing initiatives that achieve all hospitality goals and support community outreach efforts.

This includes responsibility for all policies and procedures, compliance, ingestion, community engagement initiatives, and other operational objectives of the business. It also includes executing visual standards, maintaining product presentation according to customer requirements and performance metrics, and supporting hospitality, marketing, and outreach objectives.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Meet and exceed personal sales volume and KPI goals.

• Support and participate in community outreach initiatives to promote education, build positive relationships, and represent the brand within the local community.

• Assist in building a great company and business that disrupts the traditional retail model and embraces change.

• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.

• Drive repeat business through strong grassroots networking, customer data capture, and our loyalty program.

• Execute high customer experience standards, including fostering a “show time” culture and industry-leading customer engagement through strong sales techniques and product knowledge.

(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide reasonable accommodations to disabled applicants and employees if the accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)

Basic Qualifications

• Minimum 21 years of age.

• Minimum of 2 years of experience in customer service within retail.

• Strong analytical skills to assess data, facts, and figures.

Preferred Qualifications

• Associate degree.

• Sales experience.

• Knowledge of cannabis strains (indicas, sativas, hybrids), edibles, extracts, and current market products a significant plus.

• Dispensary-related experience preferred.

• Must be able to provide exemplary customer service and represent the business with professionalism and pride.

• Dynamic interpersonal and communication skills.

• A business-minded innovator.

• Highly self-motivated and able to work independently.

• Ethical conduct and strong integrity.

• Intermediate-level math skills, required to ensure compliance with legal sales limits and operational standards.

Supervisory Responsibility

This position has no supervisory responsibilities.

Working Conditions

This job operates in a professional retail environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This is a Part-time position. Evening and weekend work is required as job duties demand. The role regularly involves long hours, weekend shifts, nights, and holidays.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, use hands or feet, reach with hands and arms, and may be required to lift a minimum of 50 pounds.

Travel Requirements

No travel is expected for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization/Security Clearance

There is no visa or H-1B sponsorship for this position.

Equal Opportunity Employer Statement

Sunburn Cannabis is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.