What are the responsibilities and job description for the Director, Revenue Operations & Enablement position at Green Street?
Job Type
Full-time
Description
As the Director, Revenue Operations & Enablement, you will provide training, content, processes, practices and tools needed to support salespeople throughout the buyer's journey and play an integral role in enabling our Sales, Account Management, Customer Success and Marketing teams to quickly scale and drive rapid revenue growth. This person will work collaboratively with sales, marketing, partners and other key stakeholders to increase sales results, productivity, and define Commercial strategy. You will be responsible for evolving and leading an effective Commercial Enablement team, overseeing revenue analytics, commercial technology, order management & operations. Your team will be focused on maximizing productivity and minimizing operational cost across all Commercial teams.
Responsibilities
The success of Green Street is directly attributable to the strength of our people. We attract high-quality applicants due to our reputation for excellence and our commitment to train and retain talent. Our collaborative work environment provides team members with opportunities to develop professionally and play a central role from day one. At Green Street, we are all about providing unique insights. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences in gender, race, age, religion, ethnicity, identity, physical ability and perspectives are celebrated and valued.
Green Street is an Equal Opportunity Employer
Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Salary Description
$165,000 - $175,000 base salary incentive bonus
Full-time
Description
As the Director, Revenue Operations & Enablement, you will provide training, content, processes, practices and tools needed to support salespeople throughout the buyer's journey and play an integral role in enabling our Sales, Account Management, Customer Success and Marketing teams to quickly scale and drive rapid revenue growth. This person will work collaboratively with sales, marketing, partners and other key stakeholders to increase sales results, productivity, and define Commercial strategy. You will be responsible for evolving and leading an effective Commercial Enablement team, overseeing revenue analytics, commercial technology, order management & operations. Your team will be focused on maximizing productivity and minimizing operational cost across all Commercial teams.
Responsibilities
- Drive effective revenue operational management within the Commercial team
- Manage revenue growth strategy and execution to support global Sales initiatives
- Partner with Commercial leaders and Finance on revenue forecasting, budgeting and performance reporting
- Advance analytical capabilities to surface insights on sales performance, user and usage patterns, renewal results, and customer satisfaction trends
- Provide leadership to ensure proper analysis of customer health metrics and proactively mitigate customer retention risk
- Oversee project management, execution and reporting on Go To Market initiatives
- Collaborate with senior leaders of Sales to drive annual revenue operations planning cycles and alignment across cross-functional businesses
- Develop sales compensation plans that drive desired behaviors and outcomes
- Create and manage systems and strategy for territory design, segmentation, quota setting, and capacity planning
- Build scalable processes for sales methodology adoption and enablement
- Develop and influence processes and technologies that optimize the path for supporting the revenue growth of the businesses globally across all routes to market (e.g. SFDC, Hubspot)
- Develop and nurture cross-functional partnerships across the Commercial organization which impact overall customer success and drive customer retention & revenue growth
- Partner with Commercial leadership to identify strategic priorities and opportunities for the team, overseeing objectives and key results, and ensuring focus is on highest-impact initiatives
- Build, develop and manage a high-performing team: Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture
- Experience in operational leadership roles in a global SaaS Sales environment
- Experience in crafting strategic vision, making data-driven business decisions, including identifying gaps or business needs, and innovating and scaling solutions
- Possess blend of sales acumen wrapped in a strong customer-centric mentality
- Demonstrated experience in data analytics or intelligence operations
- Extensive experience engaging at an executive level both internally with cross-functional groups and externally with partners
- Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
- Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment
- Strong ability to interact and influence effectively with all C-level executives and senior leaders
- Exceptional written/verbal communication and presentation skills
- Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional intrapersonal skills
- Proven ability to thrive in a fluid, fast-paced, unpredictable environment.
- You have an arsenal of successful tactics and tools for enabling Commercial teams
- Bring 8 years of experience managing sales operations, enablement, or a combination
- Ability to manage and prioritize multiple projects and competing work demands
- High attention to detail and active listening skills
- Experience producing or maintaining sales reports regarding activity, performance, and forecasting
- Self-starter who enjoys jumping in and “getting their arms around projects”
- Creative and willingly offers ideas for process improvement
- Bachelor’s degree or equivalent work experience required
- Candidate must be currently authorized to work in the United States without future sponsorship required
- Comprehensive benefits package including highly competitive medical and dental insurance
- Company sponsored employee assistance program, life insurance and long term disability coverage
- Health savings accounts and flexible spending accounts
- 401(k) matching
- Vacation, sick, and personal time
- Company paid holidays and summer half day Fridays
- Cell phone reimbursements & gym stipends
- 16 weeks fully paid maternity leave & 2 weeks fully paid paternity leave
The success of Green Street is directly attributable to the strength of our people. We attract high-quality applicants due to our reputation for excellence and our commitment to train and retain talent. Our collaborative work environment provides team members with opportunities to develop professionally and play a central role from day one. At Green Street, we are all about providing unique insights. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences in gender, race, age, religion, ethnicity, identity, physical ability and perspectives are celebrated and valued.
Green Street is an Equal Opportunity Employer
Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Salary Description
$165,000 - $175,000 base salary incentive bonus
Salary : $165,000 - $175,000
